Test your knowledge

Test Your Selling Chops

This tests your comprehension of the "Participative Selling for the Music Retailer" course. Good Luck!

Highest Rated

What is Gross Profit? thumbnail

What is Gross Profit?

What is Gross Profit and how much should I be earning?  Gross profit is a financial term referring to...

Suggest Product thumbnail

Suggest Product

Suggesting product is the process of you presenting the possible solutions for your customer to make a buying decision....

Ask for the Sale thumbnail

Ask for the Sale

Customers have earned the right to be asked to buy if the Sales Associate has done a proper job of assessing their...

Handle Objections thumbnail

Handle Objections

When you ask for the sale, there are times when you will uncover objections that will lead the customer to answer...

Finance

Internal Fraud thumbnail

Internal Fraud

What are the warning signs that internal fraud or theft might be occurring at my store?  Every year, statistics are compiled about...

Bank Financing thumbnail

Bank Financing

How do I convince my bank to lend to me?  There’s an old saying, “The time to get a banker is when you don’t need...

Budgeting thumbnail

Budgeting

What's the best way to establish a budget for my store?  The word “budget” is not at the forefront of most people’s minds,...

Advertising thumbnail

Advertising

How much should I be spending on advertising?  Advertising is an important expenditure for any retailer. Yet the field is always...

Rent thumbnail

Rent

How much should I be spending on rent?  Everyone knows the old saying about rent and retailing:  “It’s all about location,...

Sales Salaries thumbnail

Sales Salaries

How much should I be spending on sales salaries?  Sales salaries are one of the most debated areas of the retail landscape because different...

Reporting Revenue thumbnail

Reporting Revenue

How should I be reporting all of my store's revenues?  “I laid off my repair technician three months ago because money was...

What is GMROI? thumbnail

What is GMROI?

Are you a music store owner with a lot of inventory and a lot of cash flow problems?  Do you often wonder where your money is going each month,...

How Much Inventory Should I Carry? thumbnail

How Much Inventory Should I Carry?

How much inventory should I be carrying at any point in time?  Managing inventory levels is arguably the most difficult challenge for any...

What are Inventory Turns? thumbnail

What are Inventory Turns?

In simple terms, "inventory turns" refers to the number of times you sell your entire inventory, in dollars, over a 12-month...

© 2010 NAMM, the International Music Products Association