Test your knowledge

Test Your Selling Chops

This tests your comprehension of the "Participative Selling for the Music Retailer" course. Good Luck!

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Highest Rated

The Sale After the Sale thumbnail

The Sale After the Sale

It is important to let your customers know that you are as concerned about them after the sale as you were before...

Social Media—Dealing with Negative Posts About Your Business thumbnail

Social Media—Dealing with Negative Posts About Your Business

It can be a great feeling when people sing your praises in their...

Finding More Customers and Capital in a Continually Changing Economy

Whether in good times or bad, businesses need access to two important...
Telephone Tactics thumbnail

Telephone Tactics

The goal of using the phone should be to build relationships with your customers in order to bring them into your...

Summer NAMM 2011 Sessions

Breakfast Sessions

NAMM U offers our popular breakfast sessions each morning in the Renaissance Hotel Grand Ballroom (FREE breakfast served 8 a.m. – 8:30 a.m.; session 8:30 a.m. – 9:30 a.m.)

Join us for in-depth panel discussions and guest speaker presentations featuring industry insiders discussing their ideas and strategies for doing business in today's competitive marketplace.

TimeThursday, Jul 21Friday, Jul 22Saturday, Jul 23
8:00 A.M.The NAMM Retail SummitThe Top 10 Web Marketing Trends and How to Use ThemBest in Show: This Year’s Hottest Products

Idea Center (Booth 837)

Idea Center sessions are loaded with great business-building ideas that you can put to use right away. Catch as many as you can and take the opportunity to learn what is and isn’t currently working for music retailers.

Technology  Sales  Finance  Retail Ideas  User Groups  Lesson Programs  Music Education
TimeThursday, Jul 21Friday, Jul 22Saturday, Jul 23
10:30 A.M.Wave A Wand and Make My Problems Disappear How to Use Facebook to Market Your Business: The Do's & Don'tsWhat is Working in My Music Store Now!
11:00 A.M.Successful Promotions on a Dime: Creative Ways to Drive New Customers and Students to Your StoreHow To Capitalize On Your Greatest Source Of New Business!
11:30 A.M.Store Makeover on a Dime—You Found WHAT on Craigslist?How To Handle Objections In 5 Words Or Less!Successful Lessons Series: Selling Lessons As a Retail Item
12:00 NoonThe Basics to Valuing Music Stores Shoot for the $tar$, You Might Hit the Moon!Build Your Own Buzz—and Grow Your Business!
12:30 P.M.Hook Them with Your Home Page!Wanna Play Music Day
1:00 P.M.Cloud Computing—Bringing Google Docs Down to EarthMarketing Locally on the Internet
1:30 P.M.Stake Your Claim! Make Your Google Place Page Work for You Monetize Your Facebook Page
2:00 P.M.Customer Loyalty LadderThe Top 10 Marketing & Promotion Ideas That Experts Say “Try Now!”
2:30 P.M.Get Out in Your Community To Help Your Business Thrive – It’s a Win-Win!Fan Your Success!
3:00 P.M.Getting Things Done: Organization for Creative Types
3:30 P.M.I Love to Buy! Now, I May Need Some Help to Sell Thru!Are You Ready for the 'Next Generation' of Music Lessons, Part 1: Applying Social Media & the Internet To Your Lesson Program
4:00 P.M.Are You Ready for the 'Next Generation' of Music Lessons, Part 2: Print Music and Your Lesson Program
4:30 P.M.Are You Ready for the 'Next Generation' of Music Lessons, Part 3: Where's Your 'Woodstock'?

©2010 NAMM, the National Association of Music Merchants