Test your knowledge

Test Your Selling Chops

This tests your comprehension of the "Participative Selling for the Music Retailer" course. Good Luck!

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The Sale After the Sale thumbnail

The Sale After the Sale

It is important to let your customers know that you are as concerned about them after the sale as you were before...

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Social Media—Dealing with Negative Posts About Your Business

It can be a great feeling when people sing your praises in their...

Finding More Customers and Capital in a Continually Changing Economy

Whether in good times or bad, businesses need access to two important...
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Telephone Tactics

The goal of using the phone should be to build relationships with your customers in order to bring them into your...

Technology

You're on Facebook...Now What? thumbnail

You're on Facebook...Now What?

Now boasting more than 800 million members, Facebook is a culture. Are you breaking the rules of this virtual society? Join Greg and Grant Billings...
Social Media—Dealing with Negative Posts About Your Business thumbnail

Social Media—Dealing with Negative Posts About Your Business

It can be a great feeling when people sing your praises in their social media posts.  But what happens when you read negative feedback...
How Do You Stay on Top of the Latest Technology Trends? thumbnail

How Do You Stay on Top of the Latest Technology Trends?

The opportunity to better understand technology can help grow your business. You can build your Web presence, step-by-step, with some tips from...

Customers Are a Click Away thumbnail

Customers Are a Click Away

When looking to create a Web site, employ a strategy from start to finish—the site should reflect your brand. 
If you work with a...

5 Ways to Drive Customers to Your Web Site thumbnail

5 Ways to Drive Customers to Your Web Site

There’s no getting around it—Internet marketing is essential to building your business. But how do you attract customers to visit...

Quick Tip: Product Reviews from Customers and Employees thumbnail

Quick Tip: Product Reviews from Customers and Employees

Build your Web presence by posting video of your store employees or customers giving product reviews about instruments purchased from your...
Quick Tip: Stand Out From the Crowd thumbnail

Quick Tip: Stand Out From the Crowd

Make your store's Web site stand out from the rest. Danny Rocks shares an idea to post video of your store employees or customers...
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Jump Start Your Web Presence with Blogging Software

Don't have the resources to create an entire Web site? Danny Rocks explains how you can get a quick start on your Web presence using free blogging...
Social Media Web Sites—Where Do Your Customers Hang Out? thumbnail

Social Media Web Sites—Where Do Your Customers Hang Out?

Identify which social media Web sites you should be a part of by investigating which ones are most popular with your current and potential...
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Enhance Your Web Presence with New Content

Some stumbling blocks you might encounter when trying to add content to your Web site are: determining the type of content, where to find it and...
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