NAMM U Summer Sessions

NAMM President/CEO Joe Lamond will lead the State of the Industry Address, discussing the changing economy, its impact on the industry and the challenges and opportunities as the music products community prepares for third and fourth quarter business. 

(FREE breakfast served 8 a.m. – 8:30 a.m.; session 8:30 a.m. – 9:30 a.m.)

What a great way to kick off Summer NAMM! In just 20 minutes, you will hear seven retailers tell you what they’ve done to improve their business. The best ideas are the easiest to explain—that’s why they work.

Employees “get it” so they know what to do. Customers “get it” so they know what to buy. And you will “get it” when you attend this session. You will also “get” a kick of motivation, a short list of proven ideas to take home and a head start for the fall and holiday selling season!

It takes some creativity and planning to generate business on those off days. Listen in for a dozen ways to keep the cash register ringing in the slowest of times.

You can't sell everybody who walks in your store, but you can sure give it a try! Here are 5 things you should do before giving up and letting your customer walk out of the store without buying.

If you can read music, you can certainly learn to read a financial statement. If you can read tab or follow a chord chart, you can easily read a balance sheet and income statement. No financial report used in the running of your business is more important than a basic financial statement. Explained the right way, a financial statement can tell you how your business is doing and guide you if things are off track.

In today’s rough economy and competitive marketplace, generating a financial statement and knowing what to do with it is essential. Join music retailing accountants Alan Friedman & Daniel Jobe as they not only explain the basics of reading financial statements, but introduce you to other retailers who’ve used financial statements to bring their businesses back from the brink of failure.

This session will give you the opportunity to ask lots of questions and the confidence to read a set of financial statements, make sense of them and know exactly what to do next.

*Attendees can join in for one, two, or all three parts of this session, beginning every 30 minutes

In the current market economy, successful businesses need to do things differently in order to survive and flourish. What can a music retailer do that will have the greatest positive impact now, while building a foundation for the recovery? How can you plan for growth vs. stagnation—or worse? Join us for a strong dose of Uncommon Sense In Uncommon Times.

The recession will not last forever. In fact, there seem to be indications that things are beginning to turn. Leading retailers and businesses are already taking advantage of the economic climate and preparing for the post-recession economy. In this session, Ken Murray will offer practical strategies that will ensure your role as a leader.
 

It’s one thing to find and hire the right people in your business—but it's another to motivate and energize your employees so your customers appreciate doing business with you. If you want to create happy and satisfying customer relationships, it starts with your employees. Get your staff charged up and working together as a winning team. Your customers will catch the confidence and enthusiasm!

Gayle Beacock is a perfect model for ‘the effective employee’. Learn how she keeps herself and her staff motivated through practical tips on listening, communicating with confidence, managing priorities, setting and reaching goals, and thinking like a manager.

You will learn how to establish and manage a fun, creative climate where your staff works as a team and knows how to recharge and stay motivated.

Moderated by Danny Rocks with Panel of Dealers Who Contributed Ideas at the 2009 NAMM Show Breakfast Session “25 Ideas to Fix Your Business—Now!”

How many times have you said, “That’s a great idea!”? Probably a lot. How many times have you actually tried to implement that idea? Probably a lot less often. If you want to learn how to transform an idea into an “action plan,” you need to attend this session!

First, you will hear five retailers tell you what they actually did to improve their business. Then, together, we will discuss the ways that you can customize the ideas to fit your store. This will be a highly interactive session. You will take home a personal “action plan” to start implementing on Monday morning!
 

Join us for the first-ever NAMM User Group meeting for retailers using the GE Money Financing Program. We’ll explore ways to increase your average ticket, bring in new customers and increase customer loyalty. Then, we'll explain how to maximize your financing program using quick and simple tools.

During this interactive meeting, we'll also share some outstanding new marketing tools that you'll be able to use to drive more foot traffic into your stores. With these tough economic times, customers need options. Learn how to be best prepared to offer them.