The NAMM Show | Frequently Asked Questions

What are the NAMM Show hours?

Thursday:      10 a.m.-6 p.m.
Friday:           10 a.m.-6 p.m.
Saturday:       10 a.m.-6 p.m.
Sunday:         10 a.m.-5 p.m.

Note: Hall E opens at 9:30 a.m. each day.

How do I attend NAMM's trade shows and is the show open to the public?

Attendance at NAMM trade shows is restricted to owners, suppliers, employees, endorsed artists and visitors of NAMM Member companies. NAMM's Membership is comprised of companies that make, buy and/or sell musical instruments and products. If your company meets this requirement, we invite you to visit our Membership page to start the process of becoming a Member of NAMM.

Once your company has been approved for Membership, you may create an account on www.namm.org and use the NAMM Show section to register for housing, booth space and badges, as well as read about scheduled NAMM Show events.

What is the App and Gaming Pavilion?

NAMM's App and Gaming Pavilion welcomes the growing market of high-tech companies to exhibit at the NAMM Show and connect with the music products industry. Just as other important groups have merged with our industry, this special exhibit is set to create new strategic relationships within the industy and help build more buzz around all that the NAMM Show offers.

App and gaming companies looking to participate in the pavilion can learn more about this valuable opportunity by calling NAMM at 800.767.6266.

How do I upload my exhibiting company media kit to NAMM.org?

Please follow the steps outlined below to successfully upload a media kit to NAMM's Virtual Media Room. This process will be available beginning October 12, 2012, for 2013 NAMM Show assigned exhibitors.

  1. Designated contact: You must be a designated exhibitor contact in order upload a media kit for the company you are affiliated with. Each company registers their designated contacts through a NAMM employee when they join NAMM. NAMM employees enter the contact name and information into our database, which will allow access for the next steps in this process. Note: If you aren't the designated contact and aren't approved as a company employee with those rights, you won't be able to view the tab to upload your media kit even if you follow the next steps to create an account on NAMM.org.
  2. NAMM.org account: If you already have an account created on NAMM.org, move on to next step. If you don’t have one, follow these steps to create one. Go to NAMM.org and click the Create Account button in the top right hand bar. You will need to create a username and enter your email address, company name, company NAMM member number and your first and last name. Then select the box at the bottom right to “Create new account.”
  3. Exhibitor Tools: Go to NAMM.org homepage and sign in using the established login. Navigate to the “Promote Your Booth” section from the NAMM Show tab or click this link: http://www.namm.org/thenammshow/2013/exhibitors/tools From that page, click on the “My Media Kit” link in the upper left column.
  4. Upload Media Kit: After you click on the link to upload the media kit, follow the prompts to select the file on your computer and hit submit to upload to NAMM.org. Note: Only one media kit per exhibiting company may be uploaded. Your media kit must be saved as a pdf, and the maximum file size is 128MB. To check the size of your file, in Windows, right click and select properties to display the file size. On a Mac, press the command key and the letter I to display file size. Your file is now uploaded and will be available for others to view and download from the Virtual Media Room.
I am an exhibitor. How many badges do I get?

As a NAMM exhibitor, your badge allotment is determined by the square footage of your booth and the number of employees. Visit www.namm.org/policies/namm-trade-show-badge-allotment-policy-statement for the complete badge allotment policy statement and explanation.

Please Note: There are no refunds granted.

How and when do exhibitors register for badges?

Exhibitor badge registration officially opens on October 12. At that time your company status will change from non-exhibitor or distributor status to exhibitor status. If you try and register before October 12, your exhibitor status may not be updated and will not allow the exhibitor badge option.

Please Note: There are no refunds granted.

I received my badge confirmation, but no one else in my company has. Why?

Badge confirmations are sent to unique e-mail addresses only. If you have used the same e-mail address for other individuals, the system will not send multiple e-mail confirmations for multiple individuals. You can go online, edit the e-mail address and add a unique e-mail for each person to make sure individuals each receive a confirmation.

When I register for a badge, why is it asking me for a unique e-mail address?

Each registrant is required to provide a unique (or individual) e-mail address to receive all communications concerning your registration.

How do I register someone new from my company?

New employees register at www.namm.org/thenammshow/2013 with the company Member number, as long as the badge allotment allows.

This is my first time attending a NAMM Show. How do I register?

Visit www.namm.org/thenammshow/2013 and login as a Member to begin the badge registration process. You will then need to enter the requested information and an e-mail address to receive your confirmation. Remember, you must be an active Member of NAMM or from an approved media outlet to attend a NAMM trade show.

Please Note: There are no refunds granted.

How do I register for a badge?

You need to be an active NAMM Member to register for badges for the NAMM Show. Visit our Membership page if you would like more information on becoming a NAMM Member.

For NAMM Members, registration information, including badge pickup and badge allotment, is available on our Badge Registration page.

Please note: There are no refunds granted.

How do I exhibit at NAMM trade shows?

We invite your company to take full advantage of the opportunity to join us for our annual industry event. The official Invitation to Exhibit is available online.

Remember, it's best to respond early to claim last year's space or increase your chance of getting the best available space.

Exhibiting at NAMM trade shows is restricted to Active NAMM Member companies. NAMM's Membership is comprised of companies that make, buy and/or sell musical instruments and products. If your company meets this requirement, we invite you to complete a Space/Membership Application to start the process of becoming a Member of NAMM.

For assistance with booking your space or to answer any questions, please call Trade Show Sales at 800.767.6266 (+1 760.438.8001 for international callers), e-mail tradeshowsales@namm.org.

Dan Moylan
Associate Director
Trade Show Sales
Ext.114
danielm@namm.org

Dominique Agnew
Associate Director
Trade Show Sales
Ext. 123
dominiquea@namm.org

Ann Collins
Senior Account Manager
Trade Show Sales
Ext. 213
annc@namm.org

Harrison Radie
Global Sales Manager
Trade Show Sales
Ext. 242
harrisonr@namm.org

Sarah Cook
Account Executive
Trade Show Sales
Ext. 227
sarahc@namm.org

 

 

 

What can my family do while they are in Anaheim?

Anaheim is the home of the Disneyland Resort and several world-class attractions. Visit the Anaheim/Orange County Visitor & Convention Bureau page to see what fun can be found for a discount using your NAMM Show badge, plus get an idea of the food and entertainment to enjoy around town.

Where is the NAMM Media Room?

The NAMM Show Media Room is located in the Anaheim Convention Center downstairs under the escalator near the entrance to Hall E.

NAMM Show Media Room Hours
Wednesday: 1 p.m.–5 p.m.
Thursday: 8 a.m.–6 p.m.
Friday: 9 a.m.–6 p.m.
Saturday: 9 a.m.–6 p.m.
Sunday: 9 a.m.–4 p.m.

Where is the NAMM Show Office?

The NAMM Show Office is located on the Mezzanine Level C.

Where do I pick up my badge?

You can pick up your badge in one of the following locations around the show:

Hotel Locations

  • The Platinum Ballroom and Platinum Desks at the Anaheim Marriott, located by the Starbucks
  • The Tour Lounge, located in the Hilton Anaheim Hotel

Convention Center Locations

  • Front of lobby in Hall D (blue and red badges only)
  • Back of Hall D (blue and red badges only)
  • Arena
  • Hall E parking lot entrance
Will there be a Lost and Found on site?

Lost and Found is in the Show Office, located on the Mezzanine Level C.

Where do I get my Show Directory?

The physical Show Directory will be available for pickup at the NAMM Member Center, located in the center lobby of the Anaheim Convention Center. To access the online Show Directory, visit The NAMM Show page.

What is security going to be like?

Event staff, including professional security and police, will be present in and around the Anaheim Convention Center for the entire duration of the show.

What kind of special-needs services are available at the NAMM Show?

Wheelchairs may be rented through Scootaround Rentals and Universal Mobility.

©2008-2012 NAMM, the National Association of Music Merchants