Accessibility Services

Transportation/Parking

Parking locations on The NAMM Show Campus, as well as the Anaheim Resort Transit (ART) shuttle map will be available closer to the show. For additional details, please see our Show Information & Policies.

Accessibility Service Desks

ADA accessible registration counters are available in the following locations:

• Arena
• Marriott Registration Tent
• ACC North
• Transit Plaza
• Back of Hall E Ticket Office

Mobility Services

Scooters and wheelchairs are available for rent through NAMM’s preferred provider of mobility equipment, OC Medical. OC Medical offers delivery services to your hotel and is also available in the Arena corridor of the Anaheim Convention Center for pick-up during show days only – advanced reservations are highly recommended. Please contact OC Medical to rent a scooter or wheelchair at 1-800-593-4942.

or any additional accessibility related questions or concerns, please contact us at tradeshowops@namm.org.

Cleaning

Booth cleaning is not included with your booth package. If you need your booth vacuumed prior to show opening, you must order cleaning service provided by Freeman. Order online to receive additional discount pricing.

Food & Beverage Service

Aramark is the exclusive food and beverage caterer for the Anaheim Convention Center.  All food and beverage must be ordered through them.  Alcohol is prohibited on the show floor during move-in and move-out. If you would like to order catering for your booth, please refer to the Booth Catering Form in the manual under "Order Show Products and Services". You may also call (714)765-8800. The Anaheim Convention Center also offers express ordering service for small meal services.  Avoid the lines: these meals can be delivered to your booth or picked up at a concession location. www.ACCeats.com

Booth Occupancy

Your booth must be staffed and open for business during show hours. You may not dismantle your booth prior to show close.  Failure to adhere to these rules may result in a fine and/or losing priority status at future NAMM shows.

Booth Packages

Standard Exhibit Booth Includes:

• (1) Standard booth ID sign

  • Provided for booths up to 400 sq. ft. – Includes company name, booth number, city and state

• 8’ high back drape and 3' high side drape. Drape color is black. Halls A - E, aisle carpet is black and white tuxedo. Levels 2 & 3 of the ACC are carpeted with blue & green. Levels 1 & 2 of the ACC North are carpeted with blue & black. 

• On target, boxed or crated, show site material handling up to 1000 lbs. per 100 square feet. Review the ‘Quick Facts’ portion in Freeman Online for exact details regarding overtime stipulations with this drayage package.

Not Included:

• Floor Covering or Carpet – This is required for all exhibitors. Exhibitor may provide their own flooring.  Non-compliance will affect future booth assignment and NAMM will order carpet from Freeman on exhibitor’s behalf and exhibitor will be billed accordingly.  NAMM Show aisle carpet is Tuxedo and drape is black.

• Electrical

• Booth Furnishings

• Booth Cleaning

• Any additional services/booth construction

Small Booth (5 ft. x 10 ft.) Includes: 

• (1) Standard booth ID sign

  •  Includes company name, booth number, city and state

• 8’ high back drape and 3' high side drape. Drape color is black. Halls A - E, aisle carpet is black and white tuxedo. Levels 2 & 3 of the ACC are carpeted with blue & green. Levels 1 & 2 of the ACC North are carpeted with blue & black. 

• Gray booth carpet

• (1) 4' black draped table

• On target, boxed or crated, show site material handling up to 500 lbs. Review the ‘Quick Facts’ portion in Freeman Online for exact details regarding overtime stipulations with this drayage package.

Not Included:

• Electrical

• Other Booth Furnishings

• Booth Cleaning

• Any additional services/booth construction

Booth Regulations

Exhibitors must follow the booth regulations set forth in this exhibitor service manual, making note of all height and construction information. Booth designs that do not comply with NAMM’s booth display rules and regulations must be approved by Fire Marshal, Structural Engineer, and NAMM. Booth variance requests must be submitted no later than December 6, 2019. NAMM management will review each request on a case by case basis. Submissions are not a guarantee of approval. Approvals are only valid for the 2020 NAMM Show only.

Business Center

There is not a business center located within the Anaheim Convention Center, however there are business centers with printing, copying & faxing capabilities at the Hilton and Marriott hotels.

Children

NAMM Member companies may register family members under the age of 18.  Underage attendees must be accompanied at all times by their parent/legal guardian and are only permitted on the show floor during show hours.  No exceptions will be made during move-in and move-out and no baby strollers and/or joggers will be permitted on the show floor.

Clean Aisle Policy

To improve safety, efficiency and easy navigation of the aisles, NAMM requires that exhibit crates and bins be emptied of their content and tagged with empty labels by Tuesday, January 14th, by 5:00pm.  Cartons with product and other product-related materials may be kept in the booth for exhibit merchandising until Wednesday, January 15th at 5:00pm. Cardboard boxes may not be stored behind booth or drape.

Demonstrations

Refer to the Sound and Demonstration Policy here.

Early Exhibitor/Buyer Appointments

Exhibitors are allowed to escort Buyers to their booth for early morning meetings on show days from 8:00am – 10:00am.  All parties must have a badge with photo ID’s and must stay within their booth space.  For meetings involving more than five buyers, exhibitors must make special arrangements with NAMM’s Trade Show Sales Team by contacting tradeshowsales@namm.org.

Exhibitor Appointed Contractor (EAC)

EAC’s include, but are not limited to installation and dismantle contractors, booth designers and builders, non-official florists, furniture suppliers, piano movers, laborers or any individual who is not a full-time employee of your company. All EAC’s must adhere to local union jurisdictions. If using an EAC, Exhibitors must submit an EAC application form to NAMM no later than December 6, 2019.

IMPORTANT: All Exhibitors are responsible for ensuring that any EAC’s they hire and bring into the show have the proper insurance. For insurance requirements are located on the NAMM Exhibitor Dashboard.

Exhibit Hall

The Anaheim Convention Center is located at 1850 West Street, Anaheim, CA  92802

Electrical

Electrical is not included with your booth package. You may order electrical for your booth through Freeman. Plan ahead and order before December 21st to receive discounted pricing. In order to accommodate on-site orders, electrical boxes will be dropped behind every booth no matter what. If you choose to plug in to this, please know that an audit will be completed at the show and you will be billed the on-site price. 

Exhibit Space Payment

Exhibitors with outstanding exhibit space payments will not be permitted to set-up.  Exhibitors are responsible for assuring that their exhibit space has been paid in full prior to the show.  The booth payment deadline is October 16, 2019.

Freight Shipping Addresses

Advance Warehouse

Will receive Dec. 3, 2019 – Dec. 31, 2019 (except Dec. 23, 26 and Jan. 1)

[Exhibiting Company Name]
The NAMM Show 2020
Booth#________
C/o Freeman
3454 E Miraloma Ave
Anaheim, CA  92806

Show site Shipping Address

Refer to Freight Target Move-in Map for date and time

[Exhibiting Company Name]
The NAMM Show 2020
Booth#________
C/o Freeman
Anaheim Convention Center
1850 West Street
Anaheim, CA  92802

Hand-Carry/POV

Exhibitors can hand-carry their product if it can be done in one trip without the aid of mechanical devices.  A POV, or privately owned vehicle, is considered to be any vehicle that is primarily designed to transport passengers, not cargo or freight.  POVs may access the unloading lot from West Street. 

Hours of Operation:

Tuesday, January 14             10:00am to 4:30pm
Wednesday, January 15        8:00am – 5:00pm
Sunday, January 16               6:01pm – 9:00pm

Refer to the Freight Target Plan and Marshaling Yard information in this manual for more information on hand-carry and POV (personally owned vehicle) instructions.

Hazing

The use of atmospheric effects requires approval from the Anaheim Convention Center and NAMM and additional fire watch will be required. Please complete the Atmospheric Effects & Demonstration Form no later than December 13, 2019.  Submissions are not a guarantee of approval.

Inflatables & Balloons

Inflatables and balloons are not permitted in the Anaheim Convention Center without prior written approval. Please complete the Booth Variance Request Form no later than December 6, 2019. Submissions are not a guarantee of approval.

Insurance

Proof of insurance for the show is mandatory.  NAMM does not provide any type of insurance coverage for the property and/or personnel of exhibiting companies (see booth space contract).  Exhibitors must maintain insurance that meets the requirements outlined on the Exhibitor Dashboard and on your booth space contract.  If you already have compliant coverage through your own provider, make sure to email COI to sales@rainprotection.net and bring a copy of the certificate with you to the show.  If you do not have coverage, it can easily be secured through Rainprotection at a negotiated rate provided to NAMM Exhibitors. Please visit our Insurance Requirements page for exhibitor insurance guidelines and options.

Labor

If your exhibit preparation, installation or dismantling requires more than one hour and/or power tools, you must use union personnel supplied through Freeman.  Exhibitors may set up their own product.  See Union Regulations in the Freeman Forms for more details.

Laser Regulations & Light Protection

The projection of light or laser in any form onto any part of the building or other exhibits must be pre-approved by NAMM. Flashing or neon-lit signs or electronic displays or sound-emitting devices must be constructed or controlled in a manner that will not interfere with or constitute a nuisance to other Exhibitors or attendees. Please review the Laser Regulations for important laser information and resources. For questions, please contact Will Calhoun at william.calhoun@fda.hhs.gov.

Late Set-up

All booths must be set by 5:00pm on Wednesday, January 15, 2020.  Exceptions must be approved by the NAMM Floor Management staff, as emergency medical technicians must be present in the building.  If you are unable to stay within the booth set-up times, alert show management immediately either pre-show or on-site at the Exhibitor Help Desk, located within your specific hall. Floor managers will be mainting the hall during set-up days/hours and can answer any questions regarding this policy.

Marshaling Yard

Located at TBD
Phone: 714-254-3400

**All van lines and common carriers must check in at the Freeman Marshaling Yard.**

Piano Move-in/Out

All Exhibitors bringing in and assembling pianos should work with licensed piano movers.  Piano movers are considered an EAC; therefore Exhibitors must complete the online EAC Submission Form.  The EAC must also obtain the required insurance outlined on this form. NOTE: Freeman will not move pianos in or out of the facility.

Performances

Refer to the Sound Policy here. Performances are not allowed in booth space. Submit performance requests to mailto:bands@namm.org by September 30, 2019 at 5pm.

Product Giveaway/No Over The Counter Transactions

NAMM is a trade-only event. With the exception of giveaways and samples, all over-the-counter transactions (cash, check or credit card) involve the collection of associated taxes and may not take place at The NAMM Show. Only business orders for future delivery are promoted on show site.

Product Removal

Material Release Passes are required for attendees to carry items off the show floor during show hours. This includes removing an instrument or other product off the show floor by a person other than the exhibiting company staff. Passes may be obtained at any Info Spot on the show floor, as well as the NAMM Show Office. Exhibiting companies may remove product from the show floor during show hours provided the product matches the brand name on the badge and a corresponding photo ID is provided. Over-the-counter cash/credit card transactions are prohibited.

Promotional Distribution

Distribution of any printed materials, samples or other articles shall be restricted to the exhibitor’s contracted space.  Signs or advertising devices shall not be displayed outside of exhibitor’s own space.  If you have any questions relating to this subject or would like more information on outside advertising, please contact your NAMM Account Representative.

Retailer Freight Pick-up

Retailers picking up material at close of show will be treated as any other carrier.  Exhibitors must have product labeled, packed and ready to ship with a completed MHA (Bill of Lading) returned to the Freeman Service Desk when authorizing freight release to retailers.  Retailers must check in at the marshaling yard and will be directed to the dock area when the Exhibitor’s shipment is packed and ready.  Non-Exhibitors and minors are not allowed on the show floor during move-out.

Security

NAMM makes every effort to provide protection for Exhibitors' merchandise and displays. Perimeter guard service on a 24-hour basis to include move-in, show days and move-out is put in place.  While these measures are implemented to safeguard exhibitors, neither NAMM Show Management, the Anaheim Convention Center, security contractor, drayage contractor, decorator, nor any of their officers, agents or employees assumes any responsibility for property, loss or theft.  Exhibitors may order booth security, such as an overnight guard, see the Security Order Form in the exhibitor service manual.

Shuttles

The ART (Anaheim Resort Transportation) is provided complimentary for Red & Blue Badge-holders and will operate daily, January 16-19, 2020, every 20 minutes. ART schedule, passes for purchase and hotel pick-up locations can be found on the Exhibitor Dashboard under Hotel & Travel Information.

Smoking

Smoking is strictly prohibited inside the Anaheim Convention Center exhibit hall, lobbies, meeting rooms during move-in, move-out, and all show days.

Sound & Demonstration Policy

The Show Floor Sound & Demonstration policy must be adhered to and will be enforced by NAMM at all times throughout the show. Sound levels may not exceed 85 decibels as determined by the Summer NAMM Floor Management Team. Demonstrations may not exceed 2 minutes, impeded aisle space or cause disruption to neighboring booths. Please carefully review the Show Floor Sound & Demonstration Policy page for additional information.

Stickers

Any exhibitor placing stickers on NAMM signage or the Anaheim Convention Center property will be charged accordingly for the defacement of the property.

Storage

Fire regulations prohibit storing product, literature, empty packing containers or packing materials behind back drapes or under draped tables.  In most cases, however, Exhibitors may store a limited supply of literature or product appropriately within the booth area, so long as these items do not impede access to utility services, create a safety problem or look unsightly. Cardboard boxes are strictly prohibited from being stored behind booths.

Telephone & Internet Services

Order Telephone and Internet Services for your booth online through the Smart City. Plan ahead and order before the deadline to receive discount pricing. Please note, telephone and internet services are not included with your booth package.

Use of Aisles and Common Areas

In the interest of safety and aesthetics and to prevent congestion in common areas, Exhibitors must limit and confine activities, solicitation efforts and the distribution of promotional materials, products, literature and displays to the confines of their contracted space.

NAMM generally follows the International Association of Exhibitions and Events (IAEE) guidelines for display rules and regulations. IAEE’s revised 2019 edition has been used as a resource to create consistent and fair exhibiting standards for the NAMM events. The following display rules and regulations will be strictly enforced by the NAMM Floor Management Team. If you feel your booth space does not fit into one of these categories, please submit a booth variance and construction request.

Variance Requests

Only exhibits that do not comply with NAMM’s booth display rules and regulations must submit a booth variance request to NAMM no later than December 6, 2019. If you feel your booth space does not fit into one of these categories, please submit a booth variance and construction request.

• NAMM Management will review all submissions carefully and respond in writing
• NAMM reserves the right to require a structural engineer’s approval
• Approved variances are valid for The 2020 NAMM Show only
• Variance requests will not be accepted on site

Linear Booth

Linear booths, also called "inline" booths, are arranged in a straight line and usually have neighboring exhibitors on their immediate right and left, leaving only one side exposed to the aisle. Most commonly 10' (3.05 m.) wide and 10' (3.05 m.) deep, i.e. 10'x10' (3.05 m. by 3.05 m.).

Booth Package: Includes black 8’ high draped back wall and 36” draped side rails, and 7” x 44” Company ID Sign

• The maximum back wall height limitation is eight feet (8ft) (2.44m). Exception: Perimeter booths that are linear are allowed to have a twelve foot (12ft) (3.66m) back wall.
• Regardless of the number of linear booths utilized, e.g. 10'x20' (3.05 m. by 6.10 m.), 10'x30' (3.05 m. by 9.14 m.), 10'x40' (3.05 m. by 12.19 m.), etc. display materials must be arranged in such a manner so as not to obstruct sight lines (line-of-site rule) of neighboring exhibitors. The maximum height of 8' (2.44 m.) is allowed only in the rear half of the booth space (the back 5'), with a 4' (1.22m) height restriction imposed on all materials in the remaining space forward to the aisle.
• Hardwall booths must be a minimum of nine (9) inches from the back booth line for electrical access.
• All fire equipment (hoses, extinguishers, strobe lights, speakers) must remain unobstructed and visible at all times

The diagram below is an example of what will be permitted for Linear Booth Construction

    

Corner Booth

A Corner Booth is a Linear Booth at the end of a series of linear or in-line booths with exposure to intersecting aisles on two sides. All guidelines for Linear Booths apply.

• All fire equipment (hoses, extinguishers, strobe lights, speakers) must remain unobstructed and visible at all times

Perimeter Booth

A Perimeter Booth is a Linear Booth that backs to an outside wall of the exhibit facility rather than to another exhibit.

Booth Package: Includes black 8’ high draped back wall and 36” draped side rails, and 7” x 44” Company ID Sign

• All guidelines for Linear Booths apply to Perimeter Booths except that the maximum back wall height is twelve feet (12ft) (3.66m).
• All fire equipment (hoses, extinguishers, strobe lights, speakers) must remain unobstructed and visible at all times

   

End-Cap Booth

An End-Cap configuration is an in-line (linear) booth placed in the position of a Peninsula or Split Island.

Booth Package: Includes 10 feet of black 8’ high draped back wall and 36” draped side rails, and 7” x 44” Company ID Sign

• End-cap booths are generally 10ft (3.05m) deep by 20ft (6.10m) wide. The maximum back wall height allowed is 8ft (2.44m) and the maximum back wall width allowed is 10ft (3.05m) at the center of the back wall with a maximum 5ft (1.52m) height on the two side aisles. Within 5’ of the 2 side aisles, the maximum height for any display materials is 4’.
• Display materials must be arranged in such a manner so as not to obstruct sight lines (line-of-site rule) of neighboring exhibitors.
• All fire equipment (hoses, extinguishers, strobe lights, speakers) must remain unobstructed and visible at all times

Peninsula Booth - Backed up to Linear Booth

Exposed to aisles on three (3) sides and is composed of a minimum of four 10’ x 10’ (3.05m x 3.05m) booths and backs up to Linear Booths.

Booth Package: Includes 10 feet of black back wall drape consisting of (2) 36”H x 5’W and 8’H x 10’W and 7” x 44” Company ID Sign.

• A Peninsula Booth is usually a 20’ x 20’ (6.1m x 6.1m) or larger. When a Peninsula Booth backs up to two Linear Booths, the back wall is restricted to four feet (4ft) (1.22m) high within five feet (5ft) (1.52m) of each aisle, permitting adequate line-of-sight for the adjoining Linear Booths.
• Sixteen feet (16ft) (4.78m) is the maximum height allowance, including signage, for the center portion of the back wall. Double-sided signs, logos and graphics shall be set back ten feet (10ft) (3.05m) from adjacent booths.
• All fire equipment (hoses, extinguishers, strobe lights, speakers) must remain unobstructed and visible at all times

Please Note: Peninsula booths located in Hall E may not exceed twelve feet (12ft) (3.658m) in height due to ceiling height limitation.

                            

Split Island Peninsula Booth

A Split Island Booth is a Peninsula Booth that shares a common back wall with another Peninsula Booth.

Booth Package: Includes black 8’ high draped back wall, separating the adjoining peninsula booth.

• The entire cubic content may be used, without any back wall line-of-sight restrictions
• Sixteen feet (16ft) (4.87m) is the maximum height allowance, including signage
• If company product is Theatrical Truss, Lighting, Speakers and Fixtures, product and display fixture height may go up to a maximum of twenty feet (20ft) (6.1m) to display this product only, with NAMM’s written approval - please submit a booth variance and construction request no later than December 6, 2019
• Multi-Story Booths will be considered and require NAMM's written approval - please submit a booth variance and construction request no later than December 6, 2019
• Branding, logos and graphics are not permitted over the sixteen-foot (16ft) (4.87m) height restriction
• Complete the booth variance request form for booth height allowances over (16ft) (4.87m) no later than December 6, 2019
• The common back wall must be finished with paint or drape and may not carry any branding or identification that would detract from the adjoining exhibit. All signs, branding and logos must be set back ten feet (10ft) (3.05m) from the adjoining booth
• All fire equipment (hoses, extinguishers, strobe lights, speakers) must remain unobstructed and visible at all times

Please Note: Split Island Booths located in Hall E may not exceed twelve feet (12ft) (3.658m) in height due to ceiling height limitation.

                       

Island Booth

An Island Booth is any size booth exposed to aisles on all four sides.

• Sixteen feet (16ft) (4.87m) is the maximum height allowance, including signage
• If company product is Theatrical Truss, Lighting, Speakers and Fixtures, product and display fixture height may go up to a maximum of twenty feet (20ft) (6.1m) to display this product only, with NAMM’s written approval -  please submit a booth variance and construction request no later than December 6, 2019
• Multi-Story Booths will be considered and require NAMM's written approval - please submit a booth variance and construction request no later than December 6, 2019
• Branding, logos and graphics are not permitted over the sixteen-foot (16ft) (4.87m) height restriction.
• Complete the booth variance request form for booth height allowance over (16ft) (4.87m) no later than December 6, 2019.
• Pipe and drape is not included.
• All fire equipment (hoses, extinguishers, strobe lights, speakers) must remain unobstructed and visible at all times

Please Note: Island Booths located in Hall E may not exceed twelve feet (12ft) (3.658m) in height due to ceiling height limitation.

                  

Extended Header Booth

Extended Header Booth is a Linear Booth twenty feet (20ft) (6.10m) or longer with a center extended header.

• All guidelines for Linear Booths apply to Extended Header Booths, except that the center extended header has a maximum height of 8ft (2.44m), a maximum width of 20 percent of the length of the booth, and a maximum depth of 9ft (2.7m) from the back wall.
• All fire equipment (hoses, extinguishers, strobe lights, speakers) must remain unobstructed and visible at all times

                      

Canopies and Ceilings

Canopies, including ceilings, umbrellas and canopy frames, can be either decorative or functional (such as to shade computer monitors from ambient light or for hanging products). Canopies for Linear or Perimeter Booths must comply with line-of-sight requirements for Linear and Perimeter Booths.

• The base of the Canopy should not be lower than seven feet (7ft) (2.13m) from the floor within five feet (5ft) (1.52m) of any aisle.  Canopy supports should be no wider than three inches (3in) (.08m). This applies to any booth configuration that has a line-of-site rule, such as Linear Booth. 
• Exhibitors are cautioned when installing a display with a ceiling to check with the Anaheim Fire Department to ensure that display meets with the necessary fire safety precautions involving smoke alarms, fire extinguishers, sprinkler systems, etc.  Smoke alarms will be required in any covered booth. 
• Covered ceiling structures or enclosed rooms, including tents or canopies, shall have one smoke detector placed on the ceiling for every 900 square feet.

Multi-Story Exhibit - IMPORTANT: Make sure to review all exhibitor fire regulations to ensure compliance.

A multi-story exhibit is a booth where the display fixture includes two or more levels. 

• All multi-story exhibits must have design approval from NAMM and must submit booth diagrams to the Anaheim Fire Inspector to obtain a permit. 
  
  • Booths having received permits at past shows, must re-submit diagrams to obtain a permit for 2020. Permits apply to one show only.
• All booth diagrams are required to have a wet stamp from a California Licensed Structural Engineer. 
• Complete the booth variance request form no later than December 6, 2019.  Requests will not be accepted onsite.

Tower

A Tower is a freestanding exhibit component separate from the main exhibit fixture. 

• The height restriction is the same as that which applies to the appropriate exhibit configuration being used. 
• Fire and safety regulations in many facilities strictly govern the use of towers.
• Submit drawings to NAMM for towers in excess of eight feet (8ft) (2.44m), as a building permit and safety/seismic lines may be required. 
• Complete the booth variance request form no later than December 6, 2019.

Hanging Signs and Graphics

Signs suspended from above or supported from below.

• Permitted upon approval in all standard Peninsula, Island and Split Island Booths, with a maximum height of sixteen feet (16ft) (4.87,) measured from the floor to the top of the sign.
• Linear, Perimeter or End-Cap booths are not permitted to have signs suspended from the ceiling.
• Refer to the floor plan in the Freeman Hanging Sign section of the Exhibitor Manual for “No Fly” areas and low ceilings.  
• Whether suspended from above or supported from below, signs must comply with all ordinary use-of-space requirements (for example, the highest point of any sign may not exceed the maximum allowable height for the booth type).
  • Linear Booths – Maximum height is 8ft
  • Perimeter Booths – Maximum height is 12ft
  • Peninsula Booth – Maximum height is 16ft
  • Split Island Booth – Maximum height is 16ft
  • Island Booth – Maximum height is 16ft
  • Hall E – Maximum height is 12ft – ceiling suspended signs are prohibited
• Double-sided hanging signs and graphics must be set back ten feet (10ft) (3.05m) from the adjacent booths
• Approval for the use of Hanging Signs and Graphics, at any height, should be submitted for NAMM's written approval - please submit a booth variance and construction request no later than December 6, 2019
  • Drawings should be included in submission for NAMM's review and inspection. Variances may be issued at the Organizer's discretion

Theatrical Truss, Lighting, Speakers and Fixtures

• All Peninsula, Island or Split Island Booths are permitted to a maximum height of twenty feet (20ft) (6.1m), where ceiling height permits, in order to display product ONLY, with NAMM’s written approval.
  • Branding, logos and graphics are not permitted over the sixteen-foot (16ft) (4.87m) height restriction
  • Complete the booth variance request form for height allowance over (16ft) (4.87m) to no later than December 6, 2019.

• Refer to the floor plan in the Freeman Hanging Sign section of the Exhibitor Manual for “No Fly” areas and low ceilings.
• Lighting, fixtures, lighting trusses or overhead lighting is not permitted outside the boundaries of the exhibit space.

Light Projection 

Company product that projects lights or lasers. 

• No lighting, fixtures, lighting truss, or overhead lighting are allowed outside the boundaries of the exhibit space.
• Lighting should not project onto the other exhibits or exhibition aisles. Lighting, including gobos should be directed to the inner confines of the booth space.
• Lighting that spins, rotates, pulsates and other specialized lighting effects should be in good taste and not interfere with neighboring Exhibitors or otherwise detract from the general atmosphere of the event.
• Lighting that is potentially harmful such as lasers, ultraviolet lights or flashing or strobe lights that can trigger photosensitive epilepsy should comply with the facility rules and be pre-approved in writing by NAMM.
• No logos or branding is allowed outside of the booth confines unless written permission is granted from NAMM.
• The FDA will be monitoring regulatory compliance of Laser Light Show Manufacturers and other operators of Laser Light Shows at the NAMM Show. This includes verifying that all operators have an approved Variance, and are operating in accordance with any conditions imposed by the Variance.
• For questions please contact William.Calhoun@fda.hhs.gov.

Atmospheric Effects

Theatrical fog, also known as special effect fog or haze, is a category of atmospheric effects used in the music and entertainment industry.

• The use of atmospheric effects requires approval from Anaheim Fire & Rescue, The Anaheim Convention Center and NAMM. Please submit requests by December 13, 2019.
• The use of pyrotechnics, open flame performances, special effects and Sparkular is prohibited unless otherwise approved by NAMM, Anaheim Fire & Rescue and Anaheim Convention Center.
• The use of CO2, nitrogen or any compressed gas requires an Exhibitor Permit from Anaheim Fire & Rescue
• Effects must not interfere with or discomfort neighboring Exhibitors or otherwise detract from the general atmosphere of the event.  
• It is important that atmospheric effects, such as fog, haze, and theatrical smoke effects be safe. All hazing must be water based.
• Once approved, testing must only take place onsite, Wednesday, January 23rd, during move in. 
• Product Demonstrations may only take place during show hours.

Other Important Considerations:

Americans with Disabilities Act (ADA)

• All exhibiting companies are required to be in compliance with the Americans with Disabilities Act (ADA) and are encouraged to be sensitive, and as reasonably accommodating as possible, to attendees with disabilities.
• Information regarding ADA compliance is available from the U.S. Department of Justice ADA Information Line (800-514-0301) and from the Web site https://www.ada.gov/infoline.htm.
• To avoid potential fines by the U.S. Department of Justice, exhibitors must adhere to the ADA rules. Exhibits are not except from ADA compliance.

Booth Activity/Crowd Control

• Booth activity of any kind must be confined within the contracted booth space so as not to interfere with traffic flow in the aisles or encroach into neighboring exhibits. 
• Exhibitors must contract sufficient booth space in order to comply with these rules.
• If planning any type of booth activity which may draw a crowd, exhibitor is required to assign booth personnel and/or hire security guards to manage the crowd control and keep the aisles and neighboring exhibits clear. 
• If necessary, NAMM reserves the right to hire security to manage crowd control at the exhibitor’s expense.

Demonstrations

• As a matter of safety and courtesy to others, exhibitors should conduct demonstrations in a manner which assures all exhibitor personnel and attendees of such in-booth events are within the contracted exhibit space and not encroaching on the aisles or neighboring exhibits. 
• Any queue lines formed for exhibitor customer interaction must also be contained within the booth footprint.
• it is the responsibility of each exhibitor to arrange displays, products presentations, audio visual presentations, and demonstration areas to ensure compliance with all other previously listed rules and regulations.

VIP/Celebrity Appearance Requirements

• Celebrity appearances and other promotions must be staged at the center area of your booth space to avoid impeding business from neighboring Exhibitors and creating hazards in the event of overcrowding the aisles.
• Please email TradeShowOps@namm.org with the details of your proposed performance or booth appearance including; proposed event type, celebrity/ performer name, date/time, estimated attendance.
• NAMM will escort VIP/Celebrity to the booth space. 
• Once at the booth, the Exhibitor is responsible for hiring crowd control security prior to the show.

Carpet/Flooring

NAMM requires all contracted booths to have carpet or flooring. 

Electrical

Every exhibit facility has different electrical requirements; however, minimum guidelines are suggested:

• All 120-volt wiring & extension cords shall be not less than 14 gauge three wire (with ground). The extension cord cannot exceed the amperage capacity it is rated for.
• An extension cord used on the floor must be flat 14 gauge three wire with a ground.
• Power strips and Multi-plug adapters must be UL approved and have a current over current safety device.
• Cube adapters and other devices with multiple outlets are not acceptable unless it is equipped with an internal circuit breaker or utilized in conjunction with a power strip with an over current safety device.
• Open spliced wires are prohibited.
• Zip cords, two wire cords and lamps, lamp cords, clip on lights and fixtures are prohibited.
• All wiring must meet National, state and local electrical codes (NECA) and are subject to inspection.
• All Hard wiring must be performed by the electrical contractor.

Fire Equipment

The Exhibit Facility's fire hoses and extinguishers must be visible and accessible at all times, including but not limited to those attached to a column located inside the confines of a booth.

Flammable and Toxic Material

• All materials used in display construction or decorating should be made of retardant materials and be certified as flame retardant. Samples should also be available for testing.
• Materials that cannot be treated to meet the requirements are not advised.
• A flame proofing certificate must be submitted to the Anaheim Fire Inspector prior to arrival at the show. Copies of certificates can be emailed to tradeshowinspector@anaheim.net. 
• Exhibitors must dispose of any waste products they generate during the exhibition in accordance with guidelines established by the U.S. Environmental Protection Agency and the facility.

Hazardous Waste

• Hazardous waste requires special arrangements to be prepared in advance of event dismantle with either the facility or a local independent disposal company
• Exhibitors are responsible for all costs associated with such specialized removal.

Pipe & Drape 

• Black pipe and drape is used to define the booth space, however it is not designed or intended to be a used as a display fixture. 
• Hanging product and signs, with the exception of light weight signage or soft goods, from this is not advised and may be prohibited onsite by the NAMM Floor Management Team.

Remote-Controlled Devices

• Products such as remote-controlled cars, drones, planes, helicopters, robots, etc. are strictly prohibited on the NAMM show floor, as well as the areas surrounding the Anaheim Convention Center.
• NAMM has undertaken reasonable efforts to ensure that the NAMM Show will be a safe environment for NAMM members and their guests, and the prohibition on drones, UAV’s, hoverboards and similar devices is consistent with standards of best practices for general safety.

Sound/Music

In general, the use of sound equipment in booths is permitted as long as the noise level does not disrupt the activities of neighboring exhibitors. Please refer to the NAMM Show Floor Sound Policy for additional information.

Storage

• Fire regulations strictly prohibit storing product, literature, empty packing containers or packing materials behind back drapes or under draped tables. 
• Exhibitors may store a limited supply of literature or product appropriately within the booth area, as long as these items do not impede access to utility services, create a safety problem, or look unsightly.
• Violators will be notified and if not removed by show opening, NAMM will remove and store at the exhibitor’s expense.
• All empty cartons or crates must be labeled and removed for storage or they will be removed as trash. Crates or cases used for display must be masked or in exhibition suitable condition.  

Structural Integrity

• All exhibit displays must be designed and erected in a manner that will withstand normal contact or vibration caused by neighboring Exhibitors, hall laborers or installation/dismantling equipment such as forklifts.
• Displays must also be able to withstand wind effects that may occur in the exhibit hall when freight doors are open. Refer to local building codes that regulate temporary structures.
• Exhibitors must ensure that any display fixtures such as tables, racks or shelves are designed and installed properly to support the product or marketing material to be displayed upon them.

Unfinished Booths

• Any portion of the exhibit bordering another Exhibitor’s booth must have the back side of that portion finished with paint or drape and must not carry identification signs or other copy that would detract from the adjoining exhibit.
• Exhibitors with any visible unfinished portions to their booth prior to show opening may incur charges to have these portions finished on-site.
• Carpeting or flooring is required.

Vehicles

• Please be aware that all gas fueled vehicles used for display shall have batteries disconnected, fuel supplies at 1/4 tank or 5 gallons, whichever is less, and be furnished with locking gas caps or caps sealed with tape.
• Protection must be placed underneath all display vehicles in order to prevent any damage in the event of a leak.
• To coordinate your vehicle delivery to your booth, please contact Mark Victorino at mark.victorino@freemanco.com.

It is NAMM’s priority to ensure that every necessary step & precaution is taken to protect all exhibitors and attendees at the show. Please review the Anaheim Fire & Rescue Exhibitor Requirements to make sure all guidelines are being followed regarding two-story booths, decorative material, vehicles, booth storage, etc.

Note: Permits need to be obtained and certifications need to be submitted prior to arriving on-site in Anaheim. For questions please email tradeshowops@namm.org.

All Hanging Truss and Lighting assembly plans with an Engineering Stamp must be submitted to Freeman for review prior to The NAMM Show. 

General Information

Zach Olguin, ETCP, the Freeman Rigging Supervisor is available for all pre-show rigging coordination at Zach.Olguin@freemanco.com. Send all plans to Zach to establish on-site set up plan no later than December 13, 2019.

Richard Noltensmeier, the Freeman Electrical Director is available for all preshow electrical coordination at Cheri.Hoisington@freemanco.com.

In Southern California, Members of the Decorators Union Local 831 claim jurisdiction over installation and dismantle of truss. The Members of the Electrical Union Local 441 claim jurisdiction over hanging the lights and cabling on the truss and in the catwalks including but not limited to all electrical distribution and connections.

The Decorators Work Rules allows a 1-1 ratio of Decorator and the exhibitor’s fulltime employees to work together.

A 1-3 ratio of a Decorator and the exhibitor’s fulltime employees will be allowed for NAMM Exhibitors that manufacture or the manufacturer’s distributor of the truss.

The Electricians hang all lights and install all cabling on the truss and in the catwalks including but not limited to all electrical distribution and connections.

A NAMM exhibiting company who manufactures or distributes lighting equipment will be allowed to perform some of this work. Fulltime employees only. As each assembly is unique, the ratio will be determined upon review of the assembly plans and established with the exhibitor prior to booth set up.

Truss and Chain Hoist Distribution must be reviewed by the ETCP Freeman Rigging Supervisor.

During assembly Freeman Electricians will inspect all wiring, cabling and lighting prior to being raised or before show opening.

Any personnel within the designated footprint of the overhead work area will be required to wear a Type 1 Class G Hard Hat per OSHA regulations.

Ground Supported Truss

Truss that is supported by the Exhibit Facility floor is considered Ground Supported Truss. Seismic cables may be required for truss that is 16’ and over for earthquake purposes as determined by the Freeman ETCP Certified Supervisor.

Exhibitor’s fulltime employees may use their own ladders up to 10 ft in order to perform work safely at a maximum height of 12 ft.

An exhibitor may attach and operate chain hoists to ground supported truss within their booth if (1) they have documentation that the structure will safely support the weight of the hoists and (2) they are employees of the manufacturer or distributor of the hoist or truss.

An exhibitor may demonstrate this equipment during show days considering show rules.

Aerial Truss

Truss that is suspended from the ceiling of the Exhibit Facility is considered Aerial Truss.

All Aerial truss must have paperwork stamped from a Structural Engineer proving that it is designed to be rigged from the ceiling. Freeman will inspect all truss and attachments prior to raising the truss to its designated height.

Freeman will require a complete reflective ceiling plan (DWG file) showing all load calculations that will be applied to the ceiling in the booth space and the load calculations will be verified.

Any additional attachments or changes to the truss from the approved pre-show plan must be approved again by the onsite Rigging Supervisor to ensure the ceiling is still within safe loading parameters.

All Exhibitor work on Aerial truss must be performed at the working height of 5’ or lower. Truss that is at the final height for the show must be worked on by the Rigging Crew in a boom lift or scissor lift.

Freeman ESTA Certified Rigging staff will inspect all truss prior to raising.

Freeman ESTA Certified Rigging staff will operate all Chain Hoist Motors attached to the building.

Freeman is required to make all contact points to the Exhibit Facility.

Lighting and Electrical Distribution on Truss, Ground and Aerial Supported

Freeman Electricians will provide all power distribution from the Exhibit Facility for electrical requirements.

Freeman Electricians will inspect all Electrical Distribution to confirm the power is distributed correctly.

Exhibitors will be allowed (a signed waiver is required) in Lifts to focus lights with a Freeman electrician.

Exhibitor’s may program and operate intelligent lighting after installation.

Work Exhibitors are not allowed to perform

Exhibitors may not attach anything to the Facility ceiling.

Exhibitors may not climb truss unless written permission is granted from NAMM for the exhibitor to demonstrate system access equipment or fall protection equipment that is manufactured or distributed by the exhibitor.

Exhibitors may not provide or operate a boom lift or scissor lift.

• Lighting instruments must be directed so as not to interfere with or discomfort neighboring Exhibitors
• Lighting that spins, rotates, pulsates and other specialized lighting effects should be in good taste and not interfere with neighboring Exhibitors or otherwise detract from the general atmosphere of the event.
• No logos or branding is allowed outside of the booth confines unless written permission is granted from NAMM.
• The FDA will be monitoring regulatory compliance of Laser Light Show Manufacturers and other operators of Laser Light Shows Wednesday, January 15 – Sunday, January 19, 2020.  This will include verifying that all operators have an approved variance, and are operating in accordance with any conditions imposed by the Variance. In addition, FDA will be networking and available to answer any questions regarding distribution of laser products in the US or other matters.

Contacts

William R. Calhoun, Ph.D.
Biomedical Engineer
301-796-2754 | william.calhoun@fda.hhs.gov

Important Information and Links:

The operation and demonstration of high power laser light shows is a public safety issue, particularly when operated by those who are untrained or unfamiliar with the FDA requirements to ensure product safety.  By FDA regulation, laser projectors must incorporate specific features if they exceed a power level of 5 mW (milli-Watts).  In addition, they are prohibited to be operated or demonstrated in the US without an approved Variance that dictates specific conditions and limitations of use that must be followed as a condition of the approval.  The approved Variance requirement applies to “Laser Show Companies” (operators) as well as the Manufacturers / Dealers / Distributors of these products who offer their products for US sale as well as demonstrating them in public venues.

Laser Notice 51 (Responsibilities of Laser Light Show Projector Manufacturers, Dealers, and Distributors) is a brief 5 page guidance document that describes the procedure and documentation needed to obtain approval for operating a high power laser light show.  http://www.fda.gov/downloads/MedicalDevices/DeviceRegulationandGuidance/GuidanceDocuments/ucm094448.pdf

Laser Notice 55 (Procedures for Renewal and Amendment of Certain Laser Light Show Variances) describes the procedures under which the Laser Light Show Variance can be automatically renewed annually. http://www.fda.gov/downloads/MedicalDevices/DeviceRegulationandGuidance/GuidanceDocuments/ucm094356.pdf

Link to FDA’s Laser Light Show splash page (scrolling down to “Industry Guidance”) summarizes the requirements in yet another way.  Please note the instruction  “Your firm can begin to produce laser light shows only after receipt of a variance approval letter from FDA indicating the conditions under which you may produce the laser light show or distribute laser light show projectors”   http://www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/ucm118907.htm

Here is a more detailed Compliance Guide for Laser Products (see Page 20, “Clarification of Certain Laser Light Show Requirements”) http://www.fda.gov/downloads/MedicalDevices/DeviceRegulationandGuidance/GuidanceDocuments/UCM095304.pdf

Two basic forms are required to be submitted to obtain a variance:

    Application for Variance http://www.fda.gov/downloads/AboutFDA/ReportsManualsForms/Forms/UCM080788.pdf

    Laser Light Show Report http://www.fda.gov/downloads/AboutFDA/ReportsManualsForms/Forms/UCM081634.pdf

In addition, a product report is required from Laser Manufacturers to demonstrate their products comply with the Federal Laser erformance Standard (except as permitted by the variance). http://www.fda.gov/downloads/AboutFDA/ReportsManualsForms/Forms/UCM081592.pdf

Proof of insurance for the show is mandatory.

Having insurance will protect your company, employees, and volunteers, should a claim arise against you for something that occurred at your booth. NAMM does not provide any type of insurance coverage for the property and/or personnel of exhibiting companies (see booth space contract).  Exhibitors must maintain insurance that meets the requirements outlined below and on your booth space contract.  If you already have compliant coverage through your own provider, make sure to email a copy of this to sales@rainprotection.net before the show.  If you do not have coverage, it can easily be secured through Rain Protection at a negotiated rate provided to NAMM exhibitors, email sales@rainprotection.net.

The following are the insurance certificate requirements:

1. NAMM, the Anaheim Convention Center, the City of Anaheim, and the Anaheim Union High School District shall be added as additional names insured on the Exhibitor's “Comprehensive General Liability Insurance” policy.
2. The Exhibitor shall keep an original insurance certificate onsite at all times, to evidence the insurance coverage required herein. An original signed certificate of insurance will only be accepted if it has met the requirements: If there are any exhibitor insurance questions email Rain Protection at sales@rainprotection.net.
3. Coverage must be provided for all show days as well as move-in and move-out days, January 13-20, 2020, inclusive (“Required Period of Coverage”).
4. Workers’ Compensation and Employers’ Liability Insurance or equivalent insurance with a policy limit of not less than $1,000,000. Occupational Diseases Insurance as required by the laws of all governmental bodies having jurisdiction.
5. Comprehensive General Liability Insurance, including Contractual Liability Insurance with (1) minimum limits of not less than $1,000,000 each occurrence of bodily injury and death, and $1,000,000 each occurrence for property damage, or (2) minimum combined single limit of not less than $2,000,000 each occurrence for bodily injury and death and property damage.
6. Automobile Liability Insurance covering all owned, non-owned and hired vehicles used in the set-up and disassembly services with (1) minimum limits of not less than $250,000 each person and $500,000 each accident for bodily injury and $500,000 each accident for property damage, or (2) a minimum combined single limit of not less than $1,000,000 each accident for bodily injury and property damage.
7. The Exhibitor’s insurance certificate must also include a statement by the insurance carrier that the carrier shall not cancel the coverage evidenced by the certificate without giving NAMM thirty (30) days prior written notice.>
8. Excess Liability Umbrella Form policy requirements with minimum limits (1) of not less than $1,000,000 Each Occurrence and (2) $1,000,000 Aggregate.>

Sample of required Certificate of Insurance for 2020 NAMM Show:

The following are the insurance certificate requirements:

As a standard requirement for all of our show exhibitors, it is necessary for you to carry general liability coverage from an insurance company in good standing with minimum policy limits of $1,000,000 per occurrence and $1,000,000 aggregate.

This insurance must be in force during the lease dates of the event, January 16-18, 2020, naming National Association of Music Merchants (5790 Armada Drive Carlsbad, CA 92008) as the certificate holder. NAMM, the Anaheim Convention Center, the City of Anaheim, and the Anaheim Union High School District shall be named as additional insured.

NAMM has requested that Rainprotection serve as their insurance management company. In addition to being able to provide exhibitors with insurance, we are also collecting and verifying that all insurance certificates, regardless of the insurer, are verified for compliance. If you have your own insurance, please submit a copy to Sales@rainprotection.net.

Simply purchase your insurance, which is already pre-filled with all of the proper show information, directly online using a credit card.

PURCHASE LIABILITY INSURANCE FOR JUST $94

NON USA EXHIBITORS - Address and Phone Number instructions:

When filling in your company information it will ask for a phone number and address. Please use the following: Address - 800 W Katella Ave, Anaheim, CA 92802
Phone Number - (800) 528-7975

This program is valuable for:

• Exhibitors who do not have any insurance.
• International Exhibitors whose liability insurance will not cover them at a U.S Show.
• Companies who do not have the time to deal with all of the certificate arrangements, and need coverage now.
• Exhibitors who find it easier or advantageous to use this program, rather than their corporate insurance; Similar to when you rent a car and do not want to use your own auto insurance.
• Should there be a claim, it will not tarnish your policy and rates. And, unlike most corporate policies, there is no deductible.

We also offer affordable short term Equipment/Merchandise/Display Insurance

All exhibitors are strongly urged to obtain full-coverage temporary insurance for their merchandise and displays while in transit and while at the exposition.

Click Here for the Instant Equipment Insurance Enrollment Form 

An Exhibitor Appointed Contractor (EAC) is any individual or companies hired to set-up and dismantle or provide service to your booth who is not an employee of your company. EAC’s include but are not limited to Installation and Dismantle Contractors, Booth Designers and Builders, Non-­Official Florists, Furniture Suppliers, Piano Movers and Laborers.

Exhibitors are required to submit a completed EAC form for each Contractor and Sub-­Contractor (this includes but is not limited to third-­party Contractors) to NAMM no later than December 6, 2019. Any exhibitors using Freeman for their booth build does not need to fill out the EAC form, as Freeman is the official general contractor for the NAMM Show.

Exhibitors are responsible for ensuring that their EAC’s have the proper insurance and can provide this on-­site if necessary. View Exhibitor and/or Exhibitor Appointed Contractor Insurance Requirements.

Please complete the EAC Application, for each exhibitor that you plan on supporting.

Manage EAC entries in the Exhibitor Dashboard

NAMM is a trade show for buyers and sellers of music products to conduct business in leased booth space.  Part of that business is trying out the music products; however, there are parameters by which this can be done within the booth space and continue to provide a safe and business-friendly environment on the show floor.

The following policy must be adhered to and will be enforced by NAMM at all times throughout the show:

• Sound level may not exceed 85 decibels as determined by NAMM Floor Management Team
• Demonstrations may not exceed 3 minutes, impede aisle space or cause disruption to neighboring booths. Exhibitor is responsible for receiving the proper approval from NAMM management and securing crowd control staff.

NAMM POLICY ENFORCEMENT PROCEDURE

1. An exhibitor or attendee in violation of this policy will receive a verbal warning by the NAMM Floor Management Team
2. If the exhibitor continues to violate this policy, a written warning will be delivered by the NAMM Floor Management Team
3. If an attendee continues to violate this policy, their badge will be removed for the remainder of the show
4. If the exhibitor continues to violate this policy despite the two official warnings, the booth will be closed for the remainder of the day
   • Electrical power will be removed if applicable
   • Drape will be placed at the front of the booth along with a sign stating “Closed due to sound level violation”
5. If a violation continues the following day, the booth will be permanently closed and/or removed from the show floor for the remainder of the show. (Booth fees are non-refundable)

Please be advised that exhibitors receiving three sound violations will jeopardize their booth location at future NAMM trade shows.  Complaints of sound regulation violations may be made directly to the NAMM Floor Management Team or reported to the Show Office.  Please contact your NAMM business partner for more tips and options to help control your sound at the show.

Steps NAMM takes to help support a positive musical experience in a business environment for everyone:

• Categorize the show floor by product types to place products of similar volume together
• Arrange booths and aisles in a way that provides “buffer” zones to help alleviate sound issues among exhibiting neighbors
• Provide ear plugs for attendees and exhibitors to utilize during the show
• Enforce the maximum decibel level at 85 so all booths demo instruments at a “background” level and not at full volume
• Provide demo rooms at no cost – schedule ahead of time with NAMM Show Management; email tradeshow@namm.org for more detail
• Provide options for sound-absorbing booth materials – affordable rentals available through Freeman Online.

Steps Exhibitors can take to help support a positive musical experience in a business environment for everyone:

• Utilize sound rooms, shields, and sound-absorption material in booth construction
• Utilize headphones during demos
• Utilize the NAMM demo rooms, available at no cost
• Do not place demonstration area or demonstration stage on the aisle; manage crowd appropriately
• Do not point speakers into the aisle or other booths; direct them into the booth space
• If the demo product is percussion, please remove the drum throne seat in between demos so attendees do not sit and play in a manner not conducive to background-level sound
• If the product is percussion, use drum brushes versus sticks to help control the level of sound
• Place signs in booth near demo instruments stating the sound level and length of time – ensure attendees adhere to these guidelines
• Notify attendees immediately if they are testing equipment too long or too loud and that the NAMM Floor Management Team may remove their badge for the remainder of the show

PERFORMANCE VS. DEMONSTRATION

• A “performance” is a public entertainment presentation and is prohibited in booth space.  Performances are available on the NAMM stages at various locations throughout the NAMM campus. Visit NAMM.org to stay up to date each year on the band submission deadline, in order to be considered for one of NAMM’s stages.  No submissions will be accepted after the published deadline.
• A “demonstration” is showing the merits of a product or service to a prospective customer and is permitted for 3 minutes at a time; sound level may not exceed 85 decibels.

NAMM Show Management exercises reasonable care to safeguard exhibitors’ property by providing perimeter guard service on a 24-hour basis during move-in, show days and move-out.  While these security measures are in place,  neither show management, the facility, security contractor, drayage contractor, nor any of their officers, agents or employees are liable for the loss, theft or pilferage of property.  The Anaheim Convention Center does utilize a variety of security measures in and about the facility in order to create a safe and secure environment. One part of those measures is the use of CCTV cameras both inside and around the perimeter of the building. These cameras are controlled by the Security Department and used to monitor for safety, security, building status and crowd management. These cameras are not intended to provide surveillance of a private entities property while in the building. Participants in the NAMM Show are instructed to be vigilant and make security arrangements for their property. Tips & Recommendations are listed below.

Exhibitors are solely responsible for all of their property at the show.

SECURITY TIPS & RECOMMENDATIONS 

• Monitor your booth at all times, including when your product is being delivered
• Ship merchandise in locked trunks or crates.  Use a qualified carrier/ forwarder to ensure safe transport
• Inventory your product upon delivery and note any damages or missing items immediately
• Do not list the contents on the outside of your shipping crates/boxes 
• Cover your display at the close of show every night with cloth, tarp or sheets whenever possible 
• Order CCTV booth monitoring package.  Recording camera(s) installed in your booth space to monitor your product.
• Hire security for your booth overnight.  Show security can be reached at StaffPro (714)230-7210 x2220
• Valuable items that can be easily removed (laptops, CD players, cameras, small samples, tools, etc.) should not be left out and should be removed when the booth is not staffed
• Always staff your booth during show hours.  It’s recommended that you stay in your booth at least 30 minutes after the show closes while security clears the show floor. This is high-risk time for stolen product; please use your best judgment in securing valuables at your booth
• Do not leave the booth unattended or unpacked product visible during move-in or move-out.  Never store excess merchandise in the empties (crates/cartons) that are stored by the drayage contractor in/outside of the facility
• Remain with your merchandise during move-out until your empties have arrived, goods packed, scaled, labeled and MHA (Bill of Lading) prepared and removed
• Furnish an accurate and complete MHA (Bill of Lading) to Freeman and the shipping company.  Freeman responsibility begins when items are picked up at the Exhibitor’s booth and terminates upon delivery to the forwarding carrier

MATERIAL RELEASE REQUIREMENTS – During Show Hours

• Material Release Passes are required for attendees to carry items off the show floor during show hours
• This includes removing an instrument or other product off the show floor by a person other than the exhibiting company staff
• Passes may be obtained at any Info Spot on the show floor, located in each hall, as well as the NAMM Show Office
• Exhibiting companies may remove product from the show floor during show hours provided the product matches the brand name on the badge and a corresponding photo ID is provided
• Over-the-counter cash/credit card transactions are prohibited
• Products/instruments are restricted from being brought into the show during show hours.  Only exhibitor personnel are approved to carry in and remove product from the show.  If there is an exception where an artist or other attendee type needs to carry product/instruments into the show during show hours, they must enter through Lobby A and check in with security

VIP/ CELEBRITY APPEARANCE REQUIREMENTS

• Celebrity appearances and other promotions must be staged at the center area of your booth space to avoid impeding business from neighboring Exhibitors and creating hazards in the event of overcrowding the aisles
• Please email TradeShowOps@namm.org with the details of your proposed performance or booth appearance including; proposed event type, celebrity/performer name, date/time, estimated attendance
• NAMM will escort VIP/Celebrity to the booth space
• Once at the booth, the Exhibitor is responsible for hiring crowd control security.  Show security can be reached at StaffPro (714)230-7210 x2220

HOW TO PROTECT THESE INTANGIBLE ASSETS

NAMM strongly opposes infringement of intellectual property rights and is committed to providing NAMM members with information that may help protect these rights that are an important foundation of the music products industry. NAMM cannot provide legal advice and will not be able to initiate legal actions on behalf of our members. However, NAMM encourages members to take appropriate steps to establish, protect and enforce their intellectual property rights in the United States and in other countries. The following should not be construed as legal advice. NAMM makes no representations, warranties or guarantees as to, and disclaims all responsibility for, the use of the following advice by NAMM members. NAMM encourages its members to seek the advice of legal counsel in order to determine how to best protect its intellectual property.

Why should you protect your intellectual property?

According to government agencies, more than $500 billion in legitimate global sales is lost each year to counterfeit goods. You may have no legal recourse against imitations if counterfeiters are the first to register your company’s name, logo or product design, among other intellectual property, in other foreign countries. Moreover, some make it a business of registering foreign intellectual property assets including domain names for the sole purpose of selling back to the original foreign owner the rights to use that same property in overseas markets.

How should you protect your intellectual property?

NAMM members should consider the following six basic, often cost-effective, steps when securing protection for their intellectual property in domestic and foreign markets.

1. Develop an intellectual property protection strategy and utilize anti-counterfeit devices.

Filing for domestic and international protection can be expensive. However, failing to take timely action to protect your intellectual property rights could jeopardize your realization of any protection at all. Therefore, it is in your company’s best interests to develop an overall intellectual property protection strategy that is appropriate for your business. If you are a small or medium-sized American enterprise, you can request through the U.S. Department of Commerce (https://www.trade.gov/) a free, one-hour consultation with an intellectual property attorney to learn how to protect and enforce your intellectual property rights in the U.S., Brazil, Russia, India, China, Egypt, and Thailand. In addition, the U.S. government runs a hotline (866-999-HALT) to counsel businesses on how to protect their intellectual property in the U.S. and in foreign countries. Moreover, think about building anti-counterfeiting devices into your products and packaging. Examples of such tools are Radio Frequency Identification (RFID) low-cost transponder tags, security hologram seals and labels, and light-sensitive ink designs. These anti-counterfeiting devices will help you stay one step ahead of counterfeiters and can assist authorities like Customs and law enforcement officials in preventing violations of your intellectual property rights.

2. Conduct due diligence of potential foreign partners and develop detailed intellectual property provisions for licensing and subcontracting contracts.

Once you are aware of available options to protect your intellectual property, consider conducting due diligence of potential foreign partners and determine where companies similar to yours have experienced intellectual property problems. Government agencies like the U.S. Commercial Service (www.export.gov) can provide a step-by-step approach to market research and can help you evaluate potential foreign business partners. Furthermore, when establishing business relations with foreign merchants, you may want to obtain local legal counsel to assist in the drafting of contracts that include specific language regarding intellectual property rights, non-disclosure limitations and dispute settlement procedures, and any language required under the laws of international jurisdictions.

3. Register defensively your intellectual property in key foreign markets including in countries where infringement is common.

If you do or foresee doing business in foreign markets, especially in countries where intellectual property violations are common, you should strongly consider filing your patents and trademarks and their relevant translations with the appropriate government agency in each country where protection is sought. In some countries, the first party to file an application, even if based on a “proposed use,” can prevent others from registering and obtaining legal protections for the same patent or trademark.

Otherwise, any process to challenge another’s wrongful registration could cost significant time and money, and there are still no guarantees of a favorable resolution. The World Intellectual Property Organization (www.wipo.int) and the Stop Fakes (www.stopfakes.gov) web sites are sources for information on how to apply for intellectual property rights in different countries around the world.

Most countries do not require that you register your copyrights before enforcing them, but registration with the appropriate government agency is strongly recommended because it provides several benefits such as proof of ownership. However, not every country provides copyright protections. The U.S. Copyright Office (www.copyright.gov) is a good resource for information about the nature of copyright laws and relations amongst the countries that do provide copyright safeguards.

4. Record your registration certificate and licenses with Customs and Border Protection Agencies and other administrative bodies.

Once the appropriate government agency approves the registration of your intellectual property, you should consider recording for a reasonable fee your registration certificate along with details of any legitimate licenses with the Customs department in every country in which your intellectual property is protected. Moreover, it may be necessary to record copies of such license agreements with other administrative bodies at both the national and local levels. In most countries, these administrative agencies have the authority to confiscate and destroy counterfeit goods and impose fines. It is recommended that you consult with local counsel to determine the applicable registration and recordation requirements in international jurisdictions.

5. Establish a physical presence to monitor your intellectual property rights.

If your company is doing a large volume of sourcing, manufacturing or selling in a foreign market, consider having at least one business representative present in that foreign country to monitor the activity in the marketplace and to conduct basic market research. Moreover, a local representative can benefit your company by establishing positive community relations that could generate political attention to your own intellectual property issues.

6. Maintain records to effectively enforce your intellectual property rights.

You will have a better chance to prevail in a dispute over intellectual property rights if you maintain sufficient, historical documentation that undoubtedly establishes your entitlement to those rights. Moreover, upon adequate proof of your intellectual property rights, government agencies in most countries will help you enforce your rights in accordance with local laws. For example, in the United States, the Office of Intellectual Property Rights in the U.S. Department of Commerce (https://www.export.gov/article?id=Office-of-Intellectual-Property-Rights-OIPR) will assist businesses in the development of an enforcement strategy in the U.S. and in foreign countries.

To save time and money in the long run, NAMM members should consider establishing and maintaining files for collecting documents relating to your intellectual property, such as: (1) Records, letters, invoices, receipts and other documents related to the adoption, first use, registration, and ownership of your intellectual property; (2) copies of advertisements that use your intellectual property, dated as of their appearance, together with records of company expenses for that advertising; (3) yearly summaries of the amount of product sold that features the intellectual property; (4) records relating to any changes in the intellectual property; and (5) any demand letters to others who try to pirate your intellectual property.

Conclusion

Although national laws are becoming increasingly harmonized through the effects of international treaties, intellectual property laws including the procedures and costs of acquisition, registration and enforcement of intellectual property rights may still vary from country to country. NAMM strongly encourages members to take appropriate steps to establish, protect and enforce their intellectual property rights in the United States and in other countries.

This document is the property of NAMM. NAMM’s intellectual property materials are proprietary products of NAMM and must be referenced in their entirety.

Please do not copy or distribute portions of this document that dilute the context of the complete document intent. If you have further questions regarding NAMM’s Intellectual Property Rights policies, please contact us at Legal@namm.org.

National Association of Music Merchants

As the leading global association for the music products industry NAMM supports the protection of intellectual property rights (IPR). These rights are an important foundation of our industry, providing creators and innovators with necessary benefits of their creativity. These rights come in various legal forms, such as copyrights, trademarks, patents, trade secrets and other inherent authorship rights recognized in many countries. NAMM urges its members to develop protection and enforcement programs for their creative endeavors in consultation with an attorney experienced in the field of intellectual property rights.

NAMM’s POSITION: NAMM condemns counterfeiting and infringement. NAMM is committed to the principle that intellectual property rights are to be respected, and that the use of intellectual property rights without the consent of the owner or otherwise pursuant to law violates rights of authors, inventors and corporations. Copyrights, trademarks, patents, and other forms of intellectual property are protected by state and federal laws in the United States and by the laws of other countries. At NAMM, we believe that inventors, manufacturers, publishers, and other creators and owners of intellectual property are entitled to protect their rights in accordance with the law. However, as a neutral trade association, NAMM cannot become involved in member/exhibitor disputes or provide legal advice regarding intellectual property rights.

AT THE NAMM TRADE SHOWS AND EVENTS: From time to time, disputes arise among the members of the National Association of Music Merchants (“NAMM”) regarding ownership of, or infringement of, intellectual property rights. NAMM condemns counterfeiting and infringement, however as a neutral trade association, NAMM cannot serve as an arbiter of those member disputes, nor can we take a role in judicial or enforcement processes in the event that our members cannot amicably resolve their own conflicts. NAMM also cannot provide legal advice. If you believe that someone at the NAMM trade shows, functions and other events (each a “NAMM Event”, and collectively, the “NAMM Events”) is infringing your intellectual property rights, you will need to seek the assistance of an intellectual property attorney to help you enforce your rights through the legally available channels, whether through a court proceeding or via law enforcement officials. NAMM will allow access to the NAMM Events for law enforcement officials or servers of legal process to pursue necessary and reasonable steps in the legal process, where such actions can be taken in a manner that is not disruptive to the show.

OUR AGREEMENT WITH OUR MEMBERS: Both the NAMM membership and exhibitor applications include substantially the following terms, which members and exhibitors accepted when they signed one or more of these applications. These terms are part of a legal contract between NAMM and its members, and NAMM and its exhibitors:

By executing this application, the applicant represents and warrants to NAMM that it owns or validly possesses the right (through a valid license) to make, use, perform, sell and display any patented products, copyrighted works, trademarks, service marks, logos, and trade names (collectively, “Intellectual Property”), as the case may be, that will be used by the applicant at, or to promote its activities, at any NAMM events or functions. The applicant further represents and warrants that it has the right to use or display the Intellectual Property in the manner in which it intends to use or display the Intellectual Property at NAMM events and functions. Breach of the foregoing warranties may lead to immediate revocation of the right to participate in such events or functions, without notice or hearing. The applicant acknowledges that NAMM is relying upon this representation and warranty and has no obligation to monitor the uses and displays of Intellectual Property at NAMM events or to conduct an independent investigation of the status of rights to any Intellectual Property. The applicant covenants not to sue, file or maintain any action in law or in equity against NAMM or any NAMM personnel alleging that any use or display by any third party of Intellectual Property at or in connection with any NAMM event or function infringes or otherwise violates any right or title held by the applicant or any of its officers, directors, and owners. The applicant further covenants not to sue, file, or maintain any action in law or in equity, or threaten to take any such actions, against NAMM or any NAMM personnel for contributory infringement, or any other theory that NAMM is indirectly or secondarily liable for the intellectual property violation of another party. The applicant agrees to hold harmless and indemnify NAMM and NAMM’s officers, directors, employees, agents, and representatives from and against any and all loss, cost, expense, claim, liability or damage, including reasonable attorney’s fees, arising in connection with the applicant’s conduct in connection with any NAMM event or function, including but not limited to, any action brought against NAMM and any cost incurred by NAMM, arising out of any dispute involving the Intellectual Property used or  displayed by the applicant.

This means that each exhibiting member has legally warranted to NAMM that it owns (or holds appropriate legal rights and permission to use) all the intellectual property rights it is using at the NAMM Events. If a third party sues NAMM because of an alleged violation of intellectual property rights by a member at any NAMM Event, that member has agreed to indemnify and defend NAMM by paying NAMM for any damages it is forced to pay and reimbursing all of NAMM’s expenses and costs, including its attorneys’ fees, incurred in its defense. Each member similarly agrees not to sue NAMM under any theory, or threaten to sue NAMM, over any alleged infringement of intellectual property rights by a third party.

If NAMM learns that a possible infringement of intellectual property is expected to occur at a NAMM Event, NAMM endeavors to bring the above contract terms to the attention of all concerned and seeks the confirmation of all parties that they will abide by such terms. We trust that, in such circumstances, our members will understand that NAMM does not mean to cast aspersions on any member and is not assuming or implying that infringement has occurred or will occur, but is only acting to protect the interests of NAMM, so that we can continue to pursue our purpose, which is to provide programs and activities for the benefit of the music products industry.

NAMM does not take sides in intellectual property disputes between its members or third parties, nor is it willing to be drawn into any disputes between members and/or third parties over intellectual property rights. However, if NAMM determines with reasonable certainty, in its sole discretion, that an intended use of intellectual property constitutes a violation of another’s rights, NAMM reserves the right to impose restrictions on the actions of members and/or exhibitors during a NAMM Event.

NAMM’s INTELLECTUAL PROPERTY RIGHTS: NAMM owns all right, title and interest in its intellectual property and expects its rights to be respected. NAMM’s intellectual property rights include, but are not limited to, ownership of copyrights on its programs and materials, and ownership of trademarks in “NAMM,” “THE NAMM SHOW,” “The International Music Products Association,” and other marks, in the United States and internationally. NAMM also owns the “NAMM.com,” “NAMM.org,” and other internet domain names. NAMM expects its intellectual property rights to be respected, and will take action against infringers. Members may use the initials “NAMM” or the words “National Association of Music Merchants” and specifically approved logos solely for the purpose of reasonably and accurately indicating to others that they are legitimately exhibiting at NAMM Events. All other uses of NAMM’s intellectual property rights (unless expressly authorized in writing by NAMM) are strictly prohibited, for example:

i. Modification or removal of NAMM marks or copyright notices from NAMM publications;
ii. Use of any NAMM mark on any goods or services, without express authorization;
iii. Use of any NAMM mark as part of a company name, domain name, or e-mail address;
iv. Use of any marks that are “confusingly similar” to NAMM marks;
v. And imitation of NAMM publications, products, and services.

This document is the property of NAMM. NAMM’s intellectual property materials are proprietary products of NAMM and must be referenced in their entirety. Please do not copy or distribute portions of this document that dilute the context of the complete document intent.

If you have further questions regarding NAMM’s Intellectual Property Rights policies, please contact us at Legal@namm.org.

Show Days & Hours

Set-up                  Wednesday, Jan 15      8:00am – 5:00pm
Show Day 1:       Thursday, Jan 16          9:30am – 6:00pm
Show Day 2:       Friday, Jan 17               9:30am – 6:00pm
Show Day 3:       Saturday, Jan 18           9:30am – 6:00pm
Show Day 4:       Sunday, Jan 19             9:30am – 5:00pm
Tear-Down           Sunday, Jan 19             5:00pm – 8:00pm

Badges

Visit the Exhibitor Dashboard for details on attendance policy and badge registration.

Booth Food & Beverage Service

Aramark is the exclusive food and beverage caterer for the Anaheim Convention Center.  All food and beverage must be ordered through them.  Alcohol is prohibited during move-in and move-out. If you would like to order catering for your booth, you can order online at www.aramarkconventions.com or call (714)765-8800. Please remember space in this area is limited. The Anaheim Convention Center also offers express ordering service for small meal services.  Avoid the lines: these meals can be delivered to your booth or picked up at a concession location. www.ACCeats.com

Booth Occupancy

Your booth must be staffed and open for business during regular show hours. You may not dismantle your booth prior to show close.  Failure to adhere to these rules may result in a fine and/or losing priority status at future trade shows.

Booth Location

The Software.NAMM area is located on Level 1 of the ACC North building, which is entirely carpeted. This area contains 2 booth options, see below for details regarding the option you have chosen.

Basic Booth Package

Includes:

• (1) Standard booth ID sign
  - Includes company name, booth number, city and state
• 8’ x 7’, 56 square feet with white fabric back wall, desk/display area, (1) white stool, (1) 5 amp electrical outlet.
• Graphic, Electrical & AV Upgrade Options available through Freeman Order Form located in the service manual.
• View the Basic Demo Booth Upgrade Form

Full Build-Out Booth Package

Includes:

• (1) Standard booth ID sign
  - Includes company name, booth number, city and state
• 8’ x 8’, 64 square feet with white fabric back wall, desk/display area, (2) white stools, (1) 5 amp electrical outlet.
• Graphic, Electrical & AV Upgrade Options available through Freeman.  Contact Elizabeth Griffith for more details - elizabeth.griffith@freeman.com or 714-254-3685
• View the Full Demo Booth Upgrade Form

Not Included:

• Computers, Monitors, AV equipment.  All Exhibitors are free to bring their own AV equipment.  Rentals are available via Freeman AV if needed.

Booth Regulations

Exhibitors are unable to modify these turn-key booth build-outs.  There are graphic and AV upgrade options, however everything must fit within the booth display area. 

Business Center

There is no business center located within the Anaheim Convention Center, however there are business centers with printing, copying & faxing capabilities at adjacent hotels, the Hilton and the Marriott.

Children

Authorized NAMM Member companies may register family members under the age of 18.  Underage attendees must be accompanied at all times by their parent/legal guardian and are only permitted on the show floor during show hours.  No exceptions will be made during move-in and move-out and no baby strollers and/or joggers will be permitted on the show floor.

Cleaning

The Software.NAMM area will be vacuumed nightly, exhibitors do not need to order cleaning service.  You may wipe down or clean your display area as needed.
 

Empty Box/Crate Storage

To ensure move-in and move-out run smoothly for all exhibitors, NAMM requests that all exhibit crates and/or boxes be emptied of their content and tagged with empty labels by Wednesday, January 15 @ 5:00pm.  If exhibitors miss this window, empty box/crate return at the end of the show may be delayed.

Early Exhibitor/Buyer Appointments

Exhibitors are allowed to escort Buyers to their booth for early morning meetings on show days from 8:00am – 10:00am.  All parties must be credentialed with photo ID’s and must stay within their contracted booth space.  For meetings involving more than five buyers, exhibitors need to make special arrangements with NAMM’s Operations Team by emailing tradeshowops@namm.org.

Exhibitor Appointed Contractor (EAC)

EAC’s include, but are not limited to installation and dismantle contractors, booth designers and builders, non-official florists, furniture suppliers, piano movers, laborers or any individual who is not a full-time employee of your company.  All EAC’s must adhere to local union jurisdictions.  If utilizing an EAC, exhibitors must submit form to NAMM no later than December 14, 2018.  IMPORTANT: All Exhibitors are responsible for ensuring that any EAC’s brought into the show need to have the proper insurance.  Insurance requirements are located within the Important Show Information.

Exhibit Hall

The Software.NAMM area is located on the 1st level of the ACC North building.

Electrical

Each booth receives 5 amps of electrical complimentary. If you need additional electrical, you must order this through Freeman.  Plan ahead and order online to receive additional discount pricing.

Exhibit Space Payment

Exhibitors with outstanding exhibit space payments will not be permitted to move-in and set-up.  Exhibitors are responsible for assuring that their exhibit space has been paid in full prior to the show.  The booth payment deadline is October 16, 2019.

Freight Shipping Addresses

Advance Warehouse

Will receive Dec. 10, 2018 – Jan. 9, 2019 (except Dec. 23, 26 and Jan. 2)

Exhibiting Company Name/ The NAMM Show 2020
Booth#________
C/o Freeman
3454 E Miraloma Ave
Anaheim, CA  92806

Show Site Shipping Address

Targeted Move-in Day is Wednesday, Jan 15 from 8am – 5pm.

Exhibiting Company Name/ The NAMM Show 2020
Booth#________
C/o Freeman
Anaheim Convention Center
1850 West Street
Anaheim, CA  92802

Hand-Carry/POV

Exhibitors can hand-carry their product if it can be done in one trip without the aid of mechanical devices.  A POV, or privately owned vehicle, is considered to be any vehicle that is primarily designed to transport passengers, not cargo or freight.  POVs may access the unloading lot from West Street.  Hours of operation are Wednesday, Jan. 15 from 8:00am – 5:00pm and Sunday, Jan. 19 from 5:00pm – 8:00pm.

Hazing

The use of hazing is not allowed in the Software.NAMM area.

Hotel & Travel

Book your hotel as soon as possible - rooms do fill up quickly.  Visit the Exhibitor Dashboard to see all hotel and travel options, rates and discounts available for all NAMM members.

Inflatables & Balloons

Inflatables & balloons are not permitted in the Anaheim Convention Center without prior written approval. Please submit your request for a variance, detailing dimensions/specifications at no later than December 6, 2019.

Insurance

Proof of insurance for the show is mandatory.  NAMM does not provide any type of insurance coverage for the property and/or personnel of exhibiting companies (see booth space contract).  Exhibitors must maintain insurance that meets the requirements outlined in this manual and on your booth space contract.  If you already have compliant coverage through your own provider, make sure you have a copy of this onsite at the show.  If you do not have coverage, it can easily be secured through Rain Protection at a negotiated rate provided to NAMM exhibitors.  Email sales@rainprotection.net for more details.

Internet/Wi-Fi

There are 3 choices available through Smart City.

1. Hard Line Internet which is $79.99  per day per computer or 3 Days for $139.99 or 5 Days for $239.99 (speed = 1.5m up/1.5m down)
2. The Instant Internet which is $12.95 per day per computer (speed = 768k up/768k  down)
3. The Free Wi-Fi (the speed on the free Wireless is 256k up/256k down.) Please note that the Wireless Service is purchased once onsite and it does time out if left idle for too long. Keep in mind there may be additional tax or labor added.  Please click here for the Smart City Order Form.

Please Note:  Smart City does not advocate wireless options if your internet connection is mission critical to your booth. This is due to various reasons such as potential interference of unauthorized rogue wireless AP devices (i.e. MYFI devices and/or exhibitors setting up their own hotspots within the Center).

Late Set-Up

All booths must be set by 5:00pm on Wednesday, January 15, 2020.  Exceptions must be approved by the NAMM Floor Management staff.  You may check-in at the Show Info Desk located within your specific hall for approval.

Light Projection

The projection of light or laser in any form onto any part of the building or other exhibits must be pre-approved by NAMM Show Management. See the Laser Regulations page in this manual for FDA guidelines. Flashing or neon lighted signs, electronic displays, sound-emitting device, and/or hazing must be constructed or controlled in a manner that will not interfere with or constitute a nuisance to other exhibitors or attendees.

Marshaling Yard

Located at 908 E. Santa Ana St., Anaheim, CA  92805.
Phone: 714-254-3400

**All van lines and common carriers must check in at the Freeman Marshaling Yard.

Performances

No performances are allowed in this area.

Product Giveaways/No Selling

NAMM is a trade-only event. With the exception of giveaways and samples, all over-the-counter transactions (cash, check or credit card) involve the collection of associated taxes and may not take place at The NAMM Show. Only business orders for future delivery are promoted on show site.

Product Removal

No product should leave the Software.NAMM area the duration of the show. Over-the-counter cash/credit card transactions are prohibited. 

Promotional Distribution

Distribution of any printed materials, samples or other articles shall be restricted to the confines of the exhibitor’s own exhibit space.  Signs or advertising devices shall not be displayed outside of each exhibitor’s own space.  If you have any questions relating to this subject or would like more information on outside advertising, please contact your NAMM Account Representative.

Retailer Freight Pick-up

Retailers picking up material at close of show will be treated as any other carrier.  Exhibitors must have product labeled, packed and ready to ship with a completed MHA (Bill of Lading) returned to the Freeman Service Desk when authorizing freight release to retailers.  Retailers must check in at the marshaling yard and will be directed to the dock area when the Exhibitor’s shipment is packed and ready.  Non-Exhibitors and minors are not allowed on the show floor during move-out.

Lounge

The Software.NAMM area has a lounge space for attendees to network and meet with exhibitors.

Security

NAMM makes every effort to provide protection for exhibitors’ merchandise and displays.  Perimeter guard service on a 24-hour basis to include move-in, show days and move-out is put in place.  While these measures are implemented to safeguard your property, neither NAMM Show Management, the Anaheim Convention Center, security contractor, drayage contractor, decorator, nor any of their officers, agents or employees assumes any responsibility for such property, loss or theft. 

Move-in:               Wednesday, Jan 15            8am – 6pm
Show Day 1:         Thursday, Jan 16               8am – 6pm
Show Day 2:         Friday, Jan 17                    8am – 6pm
Show Day 3:         Saturday, Jan 18                8am – 6pm
Show Day 4:         Sunday, Jan 19                  8am – 8pm

Shuttles

The ART (Anaheim Resort Transportation) is provided complimentary for Red & Blue Badge-holders and will operate daily, January 16-19, 2020, every 20 minutes. ART Schedule, passes for purchase and hotel pick-up locations can be found at NAMM.org under Hotel & Travel Info.

Smoking

Smoking is strictly prohibited inside the Anaheim Convention Center exhibit hall, lobbies, meeting rooms during move-in, move-out and all show days.

Sound Policy

Sound in booth must be kept at a background level, so all exhibitors and attendees can conduct business. Please respect your neighbors.

Stickers

Any exhibitor placing stickers on the Software.NAMM booths, NAMM signage or the Anaheim Convention Center property will be charged accordingly for the defacement of the property.

Storage

Fire regulations prohibit storing product, literature, empty packing containers or packing materials behind back drapes or under draped tables.  In most cases, however, Exhibitors may store a limited supply of literature or product appropriately within the booth area, so long as these items do not impede access to utility services, create a safety problem or look unsightly.

Use of Aisles and Common Areas

In the interest of safety and aesthetics and to prevent congestion in common areas, Exhibitors must limit and confine activities, solicitation efforts and the distribution of promotional materials, products, literature and displays to the confines of their exhibit space.

Show Days & Hours

Set-up                  Wednesday, Jan 15       8:00am – 5:00pm
Show Day 1:       Thursday, Jan 16           10:00am – 6:00pm
Show Day 2:       Friday, Jan 17                10:00am – 6:00pm
Show Day 3:       Saturday, Jan 18            10:00am – 6:00pm
Show Day 4:       Sunday, Jan 19              10:00am – 5:00pm
Tear-Down           Sunday, Jan 19              5:00pm – 8:00pm

Badges

Each Booth is allotted 8 badges, additional badges available at $50 per badge. Visit the Exhibitor Dashboard for details on attendance policy and badge registration.

Booth Food & Beverage Service

Aramark is the exclusive food and beverage caterer for the Anaheim Convention Center.  All food and beverage must be ordered through them.  Alcohol is prohibited during move-in and move-out. If you would like to order catering for your booth, you can order online at www.aramarkconventions.com or call (714)765-8800. Please remember space in this area is limited. The Anaheim Convention Center also offers express ordering service for small meal services.  Avoid the lines: these meals can be delivered to your booth or picked up at a concession location. www.ACCeats.com

Booth Occupancy

Your booth must be staffed and open for business during regular show hours. You may not dismantle your booth prior to show close.  Failure to adhere to these rules may result in a fine and/or losing priority status at future trade shows.

Booth Location

The Boutique Guitar Showcase Area is located in Hall D. This area contains 2 booth options. See below for details regarding the option you have chosen.

Standard Tabletop (5' x 6')

Includes:​

• 5’ x 6’, 30 square feet;  Area will have black carpet
• (1) 6’ Counter high table with Standard booth ID sign. Sign Includes company name, booth number, city and state
• (2) lights to illuminate product
• (1) 5 amp electrical outlet
• 800 lbs of material handling (must adhere to target move-in day/time)
• NAMM Show Exhibitor directory listing

Standard Small Booth (5' x 8')

Includes:​

• 5’ x 8’, 40 square feet;  Area will have black carpet
• 8’ high back/3’ high side black drape with standard ID sign. Sign Includes company name, booth number, city and state
•  (1) 5 amp electrical outlet
• 800 lbs of material handling (must adhere to target move-in day/time)
• NAMM Show Exhibitor directory listing
• Exhibitor to provide all lighting/table/furnishings for the booth. See booth regulations for guidelines.

Booth Regulations

Everything must fit within the booth display area. This area also has a line of sight rule, where side walls cannot block the view of a neighboring exhibitor. Exhibitors in 5’x 8’ booth option, may have display material at 8’ height, extend only 2.5 feet out from the back wall. Contact tradeshowops@namm.org with questions.

Business Center

There is no business center located within the Anaheim Convention Center, however there are business centers with printing, copying & faxing capabilities at adjacent hotels, the Hilton and the Marriott.

Children

Authorized NAMM Member companies may register family members under the age of 18.  Underage attendees must be accompanied at all times by their parent/legal guardian and are only permitted on the show floor during show hours.  No exceptions will be made during move-in and move-out and no baby strollers and/or joggers will be permitted on the show floor.

Cleaning

The Boutique Guitar Showcase area will be vacuumed nightly, exhibitors do not need to order cleaning service.  You may wipe down or clean your display area as needed.

Demo Rooms

The Boutique Guitar Showcase area has (3)  2 x 2 meter demo rooms and (1) 1.5 x 2 meter demo rooms available to schedule throughout the show. NAMM does have a Show Floor Sound & Demonstration Policy that all exhibitors must abide by. To schedule time in a demo room, contact info@jamiegalemusic.com

Empty Box/Crate Storage

To ensure move-in and move-out run smoothly for all exhibitors, NAMM requests that all exhibit crates and/or boxes be emptied of their content and tagged with empty labels by Wednesday, January 15 at 5:00pm.  If exhibitors miss this window, empty box/crate return at the end of the show may be delayed.

Early Exhibitor/Buyer Appointments

Exhibitors are allowed to escort Buyers to their booth for early morning meetings on show days from 8:00am – 10:00am.  All parties must be credentialed with photo ID’s and must stay within their contracted booth space.  For meetings involving more than five buyers, exhibitors need to make special arrangements with NAMM’s Operations Team by emailing tradeshowops@namm.org.

Exhibit Hall

The Anaheim Convention Center is located at 1850 West Street, Anaheim, CA  92802. The Boutique Guitar Showcase area is located in Hall D of the Convention Center.

Electrical

Each booth receives 5 amps of electrical complimentary. If you need additional electrical, you must order this through Freeman.  Plan ahead and order before December 14, 2019 for discount pricing.

Exhibit Space Payment

Exhibitors with outstanding exhibit space payments will not be permitted to move-in and set-up.  Exhibitors are responsible for assuring that their exhibit space has been paid in full prior to the show.  The booth payment deadline is October 16, 2019.

Freight Shipping Addresses

Advance Warehouse

Will receive Dec. 3, 2019 – Dec. 31, 2019 (except Dec. 23, 26 and Jan. 1)

[Exhibiting Company Name]
The NAMM Show 2020
Booth#________
C/o Freeman
3454 E Miraloma Ave
Anaheim, CA  92806

Show site Shipping Address

Refer to Freight Target Move-in Map for date and time

[Exhibiting Company Name]
The NAMM Show 2020
Booth#________
C/o Freeman
Anaheim Convention Center
1850 West Street
Anaheim, CA  92802

Hand-Carry/POV

Exhibitors can hand-carry their product if it can be done in one trip without the aid of mechanical devices.  A POV, or privately owned vehicle, is considered to be any vehicle that is primarily designed to transport passengers, not cargo or freight.  POVs may access the unloading lot from West Street.  Hours of operation are Wednesday, Jan. 15 from 8:00am – 5:00pm and Sunday, Jan. 19 from 5:00pm – 8:00pm.

Hazing

The use of hazing is not allowed in the Boutique Guitar Showcase area.

Hotel & Travel

Book your hotel as soon as possible - rooms do fill up quickly.  Visit the Exhibitor Dashboard to see all hotel and travel options, rates and discounts available for all NAMM members.

Inflatables & Balloons

Inflatables & balloons are not permitted in the ACC without prior written approval. Please submit your request for a variance, detailing dimensions/specifications at no later than December 6, 2019.

Insurance

Proof of insurance for the show is mandatory.  NAMM does not provide any type of insurance coverage for the property and/or personnel of exhibiting companies (see booth space contract).  Exhibitors must maintain insurance that meets the requirements outlined in this manual and on your booth space contract.  If you already have compliant coverage through your own provider, make sure you have a copy of this onsite at the show.  If you do not have coverage, it can easily be secured through Rain Protection at a negotiated rate provided to NAMM exhibitors.  Email sales@rainprotection.net for more details.

Internet/Wi-Fi

Please click here for the Smart City Order Form.

Please Note:  Smart City does not advocate wireless options if your internet connection is mission critical to your booth. This is due to various reasons such as potential interference of unauthorized rogue wireless AP devices (i.e. MYFI devices and/or exhibitors setting up their own hotspots within the Center).

Late Set-Up

All booths must be set by 5:00pm on Wednesday, January 23, 2019.  Exceptions must be approved by the NAMM Floor Management staff.  You may check-in at the Show Info Desk located within your specific hall for approval.

Light Projection

The projection of light or laser in any form onto any part of the building or other exhibits must be pre-approved by NAMM Show Management. See the Laser Regulations page in this manual for FDA guidelines. Flashing or neon lighted signs, electronic displays, sound-emitting device, and/or hazing must be constructed or controlled in a manner that will not interfere with or constitute a nuisance to other exhibitors or attendees.

Marshaling Yard

Glover Stadium
1122 North La Palma Parkway
Anaheim, CA 92801

**All van lines and common carriers must check in at the Freeman Marshaling Yard.

Performances

Performances are only allowed on the Boutique Guitar Showcase stage.  Contact Jamie Gale for details - info@jamiegalemusic.com. Please review NAMM's Show Floor Sound & Demonstration Policy for important guidelines.

Product Giveaways/No Selling

NAMM is a trade-only event. With the exception of giveaways and samples, all over-the-counter transactions (cash, check or credit card) involve the collection of associated taxes and may not take place at The NAMM Show. Only business orders for future delivery are promoted on show site.

Product Removal

No product should leave the Boutique Guitar Showcase area the duration of the show. Over-the-counter cash/credit card transactions are prohibited. 

Promotional Distribution

Distribution of any printed materials, samples or other articles shall be restricted to the confines of the exhibitor’s own exhibit space.  Signs or advertising devices shall not be displayed outside of each exhibitor’s own space.  If you have any questions relating to this subject or would like more information on outside advertising, please contact your NAMM Account Representative.

Retailer Freight Pick-up

Retailers picking up material at close of show will be treated as any other carrier.  Exhibitors must have product labeled, packed and ready to ship with a completed MHA (Bill of Lading) returned to the Freeman Service Desk when authorizing freight release to retailers.  Retailers must check in at the marshaling yard and will be directed to the dock area when the Exhibitor’s shipment is packed and ready.  Non-Exhibitors and minors are not allowed on the show floor during move-out.

Security

NAMM makes every effort to provide protection for exhibitors’ merchandise and displays.  Anaheim Convention CenterPerimeter guard service on a 24-hour basis to include move-in, show days and move-out is put in place.  While these measures are implemented to safeguard your property, neither NAMM Show Management, the Anaheim Convention Center, security contractor, drayage contractor, decorator, nor any of their officers, agents or employees assumes any responsibility for such property, loss or theft. NAMM will post 1 security guard in the Boutique Guitar Showcase area during non-show hours. This security will begin on Wednesday, January 15 at 5:00pm. It is highly recommended to man your booth at all times during show hours.

Shuttles

The ART (Anaheim Resort Transportation) is provided complimentary for Red & Blue Badge-holders and will operate daily, January 24-27, 2019, every 20 minutes. ART Schedule, passes for purchase and hotel pick-up locations can be found at NAMM.org under Hotel & Travel Info.

Smoking

Smoking is strictly prohibited inside the Anaheim Convention Center exhibit hall, lobbies, meeting rooms during move-in, move-out and all show days.

Sound Policy

Sound in booth must be kept at a background level, so all exhibitors and attendees can conduct business. Please respect your neighbors.

Stickers

Any exhibitor placing stickers on the Boutique Guitar Showcase booths, NAMM signage or the Anaheim Convention Center property will be charged accordingly for the defacement of the property.

Storage

Fire regulations in most exhibit facilities prohibit storing product, literature, empty packing containers or packing materials behind back drapes or under draped tables.  In most cases, however, Exhibitors may store a limited supply of literature or product appropriately within the booth area, so long as these items do not impede access to utility services, create a safety problem or look unsightly.

Use of Aisles and Common Areas