Illinois

Mary Ortigara has always had a deep passion for education and was even an English major at Xavier College. After graduation in the late 1950s, she began working in her brother’s music store providing accordion lessons. She soon expanded the lesson program within the store to include other...
Mike Ortigara runs the piano repair and restoration branch of the store his father Ben opened in 1947. Ben opened an accordion store in Chicago which expanded overtime to include pianos, organs, and a well-respected lesson program. When Mike came into the business he focused on the repairs and...
Frank Pampenella is the owner and president of PM Music Center in Aurora, IL and has worked in the music industry for over 30 years. He founded PM Music Center in 1982, when he transitioned his successful wedding consulting agency, and lesson studio into a full-service music center specializing in...
Thomas Parnell formed an independent music rep firm at a time when few such firms existed. Tom wanted to focus on providing tools and ideas to his dealers to grow their business in order to make his own business a success. His dedication and passion for the dealers has been a strong element of his...
Tim Paul may have been destined for a career in the piano business. Growing up, his mother was a piano teacher and his father a piano technician. One of his earliest jobs was as a ballpark organist for the Midwest League baseball teams, the Quad City Cubs and the Clinton Dodgers. After studying...
Barbara Paulsen is one of the joyous and passionate people our industry is lucky to have in great numbers. Barb entered the music industry as the director of national and global sales for That Corp. in Massachusetts in 1986. Within ten years she would meet her husband and move to Illinois where...
Bill Pritchard played in a military band while serving the United States for over 20 years. When he retired, he took up what he had loved to do during his service, repairing band instruments. Over the years Bill became an expert on various instruments and conducted classes at the annual NAPBIRT...
George Quinlan Jr. began working in the store his father established before he can remember, sweeping up on weekends and helping with band rental season in the fall. George worked in every position within the store to learn first hand all he could about the business. He said he also did a lot of...
George Quinlan was proud of his store outside of Chicago, for which the walls are full of photographs of the children he rented or sold an instrument to, and the fact that he survived hard times such as a store fire.  However, George may have been most proud of the fact that his son took over the...
Frank Reda worked in the insurance business as a youth, where he credits the training on customer service and sales that he later applied to his work in the music industry. In the 1970s, he was hired by Wurlitzer to manage their retail stores in the Chicago area. While there, he helped train...

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