Customer Service

Karen Feltz is one of the voices of Conn-Selmer as she serves in the customer service department.  She joined Selmer right out of high school and has worked for the company for over 40 years.  Music dealers around the world know Karen for her dedication to finding answers to their questions and for...
John Massa was the vice president of customer service at the Selmer Company and was known for building a strong dealer base, many of which became his personal friends. John contracted Polio at the age of 12 and spent the rest of his life in a wheelchair, but never once let his disability define him...
Josephine Nadolny only had one job, working for Selmer Band Instruments. When she retired in 2000 she had worked there for 58 years! Over that time she developed the first instrument parts catalog, which included drawings and specs for each and every part a repair shop might need. She later became...
Karen Wojcik began working for Selmer in 1973 and watched the company change hands but stayed with the same company for her entire career.  She works in the office for Conn-Selmer in Elkhart and has witnessed some great changes with the use of computers and later the Internet.  Her role in...