Piano Technicians

Steve Taylor was raised on music!  His parents owned a large Baldwin retail store and both were piano technicians.  While being taught to complete simple tasks as a teenager for the store, Steve realized he had a true passion for the craft of tuning.  Years later he joined the family business and...
John Thomas was the lead piano repair man for Werlein’s For Music in New Orleans. The historic music retailer, which opened for business before the Civil War and closed in 2003, had several locations in the south. However, it was the company’s Canal Street location that was known around the world...
Robert Walker worked for the retail stores of the Baldwin Piano Company.  He was located in the San Francisco store but later traveled the western states repairing and adjusting organs as they arrived in the stores.  While the retail arm of Baldwin did not last, the ideas created in the stores were...
Guy Ward was the president of the Ward Piano Company, located in Canton, North Carolina, from the 1940s until his retirement.  After his daughter and son took over the company, he continued to go into the shop every day even at the time of his 2013 NAMM Oral History interview when he was 89!  As...
Elizabeth Ward and her husband, Dale Probst, brought their love of pianos and their backgrounds as tuner and technicians together to form Ward & Probst Piano & Organ Service in Wichita Falls, Texas. Since she was a young girl, the piano has been a big part of her life.  Her father...
Shelley Wilson and her husband, Greg Murdaugh, opened the Piano Craft store in 1999. The store, which is located in Springfield MO, has a family feel whenever you visit, which may be due in large part to the mom and pop approach Greg and Shelley have towards their customers and staff.  Shelley...
Jack Wyatt is well known in the piano industry as the historian of the Piano Technicians Guild. In fact, when the PTG opened a museum in their home office in Kansas City, MO, Jack was there to take on the project of telling the important story of the organization’s contribution to the industry....
Bill Youse is proud of the fact that his grandfather, George, worked in the Steinway & Sons piano factory on Long Island as did his father before Bill joined the company in 1973. Bill's first job was actually the summer before when he would cut the grass. He was able to work alongside his...
Ruth Zeiner has been an active and passionate member of the piano technicians industry!  Her guidance and advice has helped encourage and foster the careers of members of the Piano Technicians Guild (PTG) for years.  As president of Allied Piano LakeOne USA, Ruth has offered tools and support to...

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