General Show Information

Booth Cleaning

Booth cleaning is not included with your booth package. If you need your booth vacuumed prior to show opening, you must order cleaning service provided by Freeman. Order online to receive additional discount pricing.

Booth Food & Beverage Service

Aramark is the exclusive food and beverage caterer for the Anaheim Convention Center.  All food and beverage must be ordered through them.  Alcohol is prohibited on the show floor during move-in and move-out. If you would like to order catering for your booth, please refer to the Booth Catering Form in the manual under "Order Show Products and Services". You may also call (714)765-8800. The Anaheim Convention Center also offers express ordering service for small meal services.  Avoid the lines: these meals can be delivered to your booth or picked up at a concession location.

Booth Occupancy

Your booth must be staffed and open for business during regular show hours. You may not dismantle your booth prior to show close.  Failure to adhere to these rules may result in a fine and/or losing priority status at future trade shows.

Booth Packages

Standard Exhibit Booth Includes:

  • (1) Standard booth ID sign

    • Provided for booths up to 400 sq. ft. – Includes company name, booth number, city and state

  • 8’ high back drape and 3' high side drape. Drape color is black. Halls A - E, aisle carpet is black and white tuxedo. Levels 2 & 3 of the ACC are carpeted with blue & green. Levels 1 & 2 of the ACC North are carpeted with blue & black. 

  • On target, boxed or crated, show site material handling up to 1000 lbs. per 100 square feet. Review the ‘Quick Facts’ portion in Freeman Online for exact details regarding overtime stipulations with this drayage package.

Not Included:

  • Floor Covering or Carpet – This is required for all exhibitors. Exhibitor may provide their own flooring.  Non-compliance will affect future booth assignment and NAMM will order carpet from Freeman on exhibitor’s behalf and exhibitor will be billed accordingly.  NAMM Show aisle carpet is Tuxedo and drape is black.
  • Electrical

  • Booth Furnishings

  • Booth Cleaning

  • Any additional services/booth construction

Small Booth (5 ft. x 10 ft.) Includes: 

  • (1) Standard booth ID sign

    •  Includes company name, booth number, city and state

  • 8’ high back drape and 3' high side drape. Drape color is black. Halls A - E, aisle carpet is black and white tuxedo. Levels 2 & 3 of the ACC are carpeted with blue & green. Levels 1 & 2 of the ACC North are carpeted with blue & black. 

  • Gray booth carpet

  • (1) 4' black draped table

  • On target, boxed or crated, show site material handling up to 500 lbs. Review the ‘Quick Facts’ portion in Freeman Online for exact details regarding overtime stipulations with this drayage package.

Not Included:

  • Electrical

  • Other Booth Furnishings

  • Booth Cleaning

  • Any additional services/booth construction

Booth Regulations

Exhibitors must follow the booth regulations set forth in this service manual and make note of all height guidelines.  Multi-story exhibits must have design approval from NAMM and must be reviewed and approved by California Licensed Structural Engineer and building permit obtained from the Anaheim Fire Department. No approvals will be given on-site.  Submit all new booth designs to NAMM before December 22, 2017.  Please note: Exhibitors will need to re-submit booth designs previously approved for past NAMM shows.  If you need to submit a booth construction for approval or variance request to NAMM, please send to

Business Center

There is no business center located within the Anaheim Convention Center, however there are business centers with printing, copying & faxing capabilities at adjacent hotels, the Hilton and the Marriott.


Authorized NAMM Member companies may register family members under the age of 18.  Underage attendees must be accompanied at all times by their parent/legal guardian and are only permitted on the show floor during show hours.  No exceptions will be made during move-in and move-out and no baby strollers and/or joggers will be permitted on the show floor.

Clean Aisle Policy

To improve safety, efficiency and easy navigation of the aisles, NAMM requests that exhibit crates and bins be emptied of their content and tagged with empty labels by Tuesday, January 23rd, at 5:00pm.  Cartons with product and other product-related materials may be kept in the booth for exhibit merchandising until Wednesday, January 24th at 5:00pm.


Refer to the Sound and Demonstration Policy here.

Early Exhibitor/Buyer Appointments

Exhibitors are allowed to escort Buyers to their booth for early morning meetings on show days from 8:00am – 10:00am.  All parties must be credentialed with photo ID’s and must stay within their contracted booth space.  For meetings involving more than five buyers, exhibitors need to make special arrangements with NAMM’s Trade Show Sales Team by emailing

Exhibit Hall

The Anaheim Convention Center is located at 1850 West Street, Anaheim, CA  92802


Electrical is not included with your booth package. You may order electrical for your booth through Freeman. Plan ahead and order before December 22nd to recieve discounted pricing. In order to accomodate on-site orders, electrical boxes will be dropped behind every booth no matter what. If you choose to plug in to this, please know that an audit will be completed at the show and you will be billed the on-site price. 

Exhibit Space Payment

Exhibitors with outstanding exhibit space payments will not be permitted to move-in and set-up.  Exhibitors are responsible for assuring that their exhibit space has been paid in full prior to the show.  The booth payment deadline is October 25, 2017.

Freight Shipping Addresses

Advance Warehouse

Will receive Dec. 12, 2017 – Jan. 4, 2017 (except Dec. 23, 26 and Jan. 2)

[Exhibiting Company Name]
The NAMM Show 2018
C/o Freeman
900 East Santa Ana Street
Anaheim, CA  92805

Show site Shipping Address

Refer to Freight Target Move-in Map for date and time

[Exhibiting Company Name]
The NAMM Show 2018
C/o Freeman
Anaheim Convention Center
1850 West Street
Anaheim, CA  92802


Exhibitors can hand-carry their product if it can be done in one trip without the aid of mechanical devices.  A POV, or privately owned vehicle, is considered to be any vehicle that is primarily designed to transport passengers, not cargo or freight.  POVs may access the unloading lot from West Street. 

Hours of Operation:

Tuesday, January 23             10:00am to 4:30pm
Wednesday, January 24        8:00am – 5:00pm
Sunday, January 28               5:00pm – 8:00pm

Refer to the Freight Target Plan and Marshaling Yard information in this manual for more information on hand-carry and POV (personally owned vehicle) instructions.

Inflatables & Balloons

Inflatables & balloons are not permitted in the ACC without prior written approval. For more details email


Proof of insurance for the show is mandatory.  NAMM does not provide any type of insurance coverage for the property and/or personnel of exhibiting companies (see booth space contract).  Exhibitors must maintain insurance that meets the requirements outlined on the Exhibitor Dashboard and on your booth space contract.  If you already have compliant coverage through your own provider, make sure to email that COI to and bring a copy of the certificate with you to the show.  If you do not have coverage, it can easily be secured through Rain Protection at a negotiated rate provided to NAMM exhibitors.  Email for more details. See sample certificates and insurance order form in the Exhibitor Service Manual here


If your exhibit preparation, installation or dismantling requires more than one hour and/or power tools, you must use union personnel supplied through Freeman.  Exhibitors may set up their own product.  See Union Regulations in the Freeman Forms for more details.

Late Set-up

All booths must be set by 5:00pm on Wednesday, January 24, 2018.  Exceptions must be approved by the NAMM Floor Management staff.  You may check-in at the Show Info Desk located within your specific hall for approval.

Light Projection

The projection of light or laser in any form onto any part of the building or other exhibits must be pre-approved by NAMM Show Management. See Laser Regulations page in this manual for FDA guidelines. Flashing or neon lighted signs, electronic displays, sound-emitting device, and/or hazing must be constructed or controlled in a manner that will not interfere with or constitute a nuisance to other exhibitors or attendees.

Marshaling Yard

Located at 908 E. Santa Ana St., Anaheim, CA  92805.
Phone: 714-254-3400

**All van lines and common carriers must check in at the Freeman Marshaling Yard.**

Piano Move-in/Out

All exhibitors bringing in and assembling pianos should work with licensed piano movers.  Piano movers are considered an EAC; therefore Exhibitors must complete the online EAC Submission Form.  The EAC must also obtain the required insurance outlined on this form. NOTE: Freeman will not move pianos in or out of the facility.


Refer to the Sound & Demonstration Policy here.

Product Giveaway/No Selling

NAMM is a trade-only event. With the exception of giveaways and samples, all over-the-counter transactions (cash, check or credit card) involve the collection of associated taxes and may not take place at The NAMM Show. Only business orders for future delivery are promoted on show site.

Product Removal

Material Release Passes are required for attendees to carry items off the show floor during show hours. This includes removing an instrument or other product off the show floor by a person other than the exhibiting company staff. Passes may be obtained at any Info Spot on the show floor, located in each hall, as well as the NAMM Show Office. Exhibiting companies may remove product from the show floor during show hours provided the product matches the brand name on the badge and a corresponding photo ID is provided. Over-the-counter cash/credit card transactions are prohibited.

Promotional Distribution

Distribution of any printed materials, samples or other articles shall be restricted to the confines of the exhibitor’s own exhibit space.  Signs or advertising devices shall not be displayed outside of each exhibitor’s own space.  If you have any questions relating to this subject or would like more information on outside advertising, please contact your NAMM Account Representative.

Retailer Freight Pick-up

Retailers picking up material at close of show will be treated as any other carrier.  Exhibitors must have product labeled, packed and ready to ship with a completed MHA (Bill of Lading) returned to the Freeman Service Desk when authorizing freight release to retailers.  Retailers must check in at the marshaling yard and will be directed to the dock area when the Exhibitor’s shipment is packed and ready.  Non-Exhibitors and minors are not allowed on the show floor during move-out.

R&B Lounge

The R&B Lounge is reserved exclusively for Exhibitors and Buyers to have small, quiet meetings and talk away from the show floor.  Other features include email stations, copy services (limited copies), Wi-Fi and meeting tables.  This is available during show days/hours only.


NAMM makes every effort to provide protection for exhibitors’ merchandise and displays.  Perimeter guard service on a 24-hour basis to include move-in, show days and move-out is put in place.  While these measures are implemented to safeguard your property, neither NAMM Show Management, the Anaheim Convention Center, security contractor, drayage contractor, decorator, nor any of their officers, agents or employees assumes any responsibility for such property, loss or theft.  Exhibitors may order additional booth security, such as an overnight guard, through StaffPro.


The ART (Anaheim Resort Transportation) is provided complimentary for Red & Blue Badge-holders and will operate daily, January 25-28, 2018, every 20 minutes. ART schedule, passes for purchase and hotel pick-up locations can be found on the Exhibitor Dashboard under Hotel & Travel Information.


Smoking is strictly prohibited inside the Anaheim Convention Center exhibit hall, lobbies, meeting rooms during move-in, move-out and all show days.

Sound Policy

Refer to the Sound and Demonstartion Policy here


Any exhibitor placing stickers on NAMM signage or the Anaheim Convention Center property will be charged accordingly for the defacement of the property.


Fire regulations in most exhibit facilities prohibit storing product, literature, empty packing containers or packing materials behind back drapes or under draped tables.  In most cases, however, Exhibitors may store a limited supply of literature or product appropriately within the booth area, so long as these items do not impede access to utility services, create a safety problem or look unsightly.

Telephone & Internet Services

Telephone and Internet are not included with your booth package.  If you require these services, please refer to the Smart City order form in this manual.

Use of Aisles and Common Areas

In the interest of safety and aesthetics and to prevent congestion in common areas, Exhibitors must limit and confine activities, solicitation efforts and the distribution of promotional materials, products, literature and displays to the confines of their exhibit space.