Bob Phibbs, aka The Retail Doctor, is a world-renowned retail expert. He specializes in business strategy, customer service, sales and marketing. Just a few of his clients include Lego, Omega, Hunter Douglas and Caesars Palace. With more than 30 years of experience, he has appeared on ABC, Fox, MSNBC and PBS, and his work has been featured in Entrepreneur, The New York Times, The Wall Street Journal and the Los Angeles Times. A conductor, he has helped grow thousands of retail businesses in every major industry. He was recently named as Top Voice in Retail for 2018 from LinkedIn.