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What is GMROI?

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5 Essentials for Music Retailers

In this clip, Alan describes what he feels to be the five essential components of any music retail business.

Selling Yourself to the Bank

Presented by Alan Friedman and Daniel Jobe, Friedman, Kannenberg & Company, P.C. When it comes down to it, banks have two objectives:...

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Internal Fraud

What are the warning signs that internal fraud or theft might be occurring at my store?  Every year, statistics are compiled about...

Sales Salaries

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How much should I be spending on sales salaries?  Sales salaries are one of the most debated areas of the retail landscape because different types of music dealers (full-line, combo/MI, school music, keyboard and print only) in different parts of the country find it difficult to determine appropriate compensation for sales staff.  It’s not unusual to find salespeople feeling underpaid while the business owner (and many times the accountant) suggests that sales staff are either fairly, or typically, over-compensated.
 
One beneficial aspect of sales salaries is that they can be tied directly to sales performance. Other areas of the business might include employees who deliver intangible benefits where measurement of appropriate compensation can be somewhat challenging. That said, fair compensation for your sales staff will help keep them motivated to sell more and prevent them from increasing their compensation by various inventory-disappearing techniques.
 
Watch this video to learn more about establishing a healthy compensation plan for both the employer and sales employee.

 

©2010 NAMM, the National Association of Music Merchants