Test your knowledge

Test Your Selling Chops

This tests your comprehension of the "Participative Selling for the Music Retailer" course. Good Luck!

Highest Rated

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Establish Purpose

Establishing purpose is an easy step that is sometimes overlooked.  People have many reasons to visit a...

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Qualify Needs

One of the most valuable skills for you to develop and practice is the ability to qualify needs.  Your ability to...

What is Gross Profit? thumbnail

What is Gross Profit?

What is Gross Profit and how much should I be earning?  Gross profit is a financial term referring to...

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Suggest Product

Suggesting product is the process of you presenting the possible solutions for your customer to make a buying decision....

Lesson Programs

Increase Your Teacher's Income—Without Increasing Your Budget thumbnail

Increase Your Teacher's Income—Without Increasing Your Budget

Listen to Donna Hall’s creative solution when one of her star teachers contemplates leaving to teach at another music school.

Have Your Students Outgrown Your Teachers? thumbnail

Have Your Students Outgrown Your Teachers?

In this clip, Dom Famularo is asked an interesting question by an audience member in the Idea Center— what happens when your students begin to...

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Why You Should Have a Lesson Program In Your Store

In addition to increasing foot traffic in your store, print music sales and consumables sales, Pete Gamber describes some of the many...
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Finding Teachers For Your Lesson Program

Finding qualified teachers is a major challenge that many stores face.  Pete Gamber reveals some of the resources he uses...
Now, What Is The Plan? thumbnail

Now, What Is The Plan?

After you gather the basic elements for your store’s lesson program such as an engaging teaching staff, practical lesson rooms and a level...
Make Signing Up For Lessons Easy on Everyone! thumbnail

Make Signing Up For Lessons Easy on Everyone!

Signing up for music lessons should be an easy process for both your customers and your staff.  Since lessons can be a great source of revenue,...
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Is Your Lesson Schedule Full? Start A Wait List

What if you have a customer inquiring about taking lessons at your store, but no available time slots to offer?  Instead of...
Your Lesson Rooms: The Do's and Don'ts thumbnail

Your Lesson Rooms: The Do's and Don'ts

Pete Gamber gives some tips on how to make your lesson rooms a safe, comfortable and productive environment for your teachers and...
Teacher Interviews - Not To Be Overlooked! thumbnail

Teacher Interviews - Not To Be Overlooked!

When selecting new teachers, in-person interviews should be a crucial component in your decision-making process.  In this clip, Pete Gamber...
Finding Students for Your Lesson Programs thumbnail

Finding Students for Your Lesson Programs

Pete Gamber discusses some of his tried and true ways to find students to fill his store's lesson program.

© 2009 NAMM, the International Music Products Association