Test your knowledge

Test Your Selling Chops

This tests your comprehension of the "Participative Selling for the Music Retailer" course. Good Luck!

Highest Rated

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Seek Referrals

People buy from people who meet their expectations.  People refer others to those who exceed their...

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The Sale After the Sale

It is important to let your customers know that you are as concerned about them after the sale as you were before...

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Telephone Tactics

The goal of using the phone should be to build relationships with your customers in order to bring them into your...

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Finding Students for Your Lesson Programs

Pete Gamber discusses some of his tried and true ways to find students to fill his store's...

Technology

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How Do You Stay on Top of the Latest Technology Trends?

The opportunity to better understand technology can help grow your business. You can build your Web presence, step-by-step, with some tips from...

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Customers Are a Click Away

When looking to create a Web site, employ a strategy from start to finish—the site should reflect your brand. 
If you work with a...

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5 Ways to Drive Customers to Your Web Site

There’s no getting around it—Internet marketing is essential to building your business. But how do you attract customers to visit...

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Quick Tip: Product Reviews from Customers and Employees

Build your Web presence by posting video of your store employees or customers giving product reviews about instruments purchased from your...
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Quick Tip: Stand Out From the Crowd

Make your store's Web site stand out from the rest. Danny Rocks shares an idea to post video of your store employees or customers...
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Jump Start Your Web Presence with Blogging Software

Don't have the resources to create an entire Web site? Danny Rocks explains how you can get a quick start on your Web presence using free blogging...
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Social Media Web Sites—Where Do Your Customers Hang Out?

Identify which social media Web sites you should be a part of by investigating which ones are most popular with your current and potential...
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Enhance Your Web Presence with New Content

Some stumbling blocks you might encounter when trying to add content to your Web site are: determining the type of content, where to find it and...
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Measuring Your Web Site's Success

Every click on your Web site can be captured and analyzed using metrics.  There are many things that can be measured such as the number of...
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Blogs for Business

Do you blog, read blogs, or want to create a new blog?  It's easier than you think.  Watch as Danny Rocks shares his story about using...

© 2010 NAMM, the International Music Products Association