DeDe Guth joined the customer service team at Yamaha’s band instrument factory in Michigan in 1980. There she learned first hand the company’s philosophy and attention to customer satisfaction. Ten years later she was offered a job in Elkhart, Indiana to work at the Gemeinhardt Flute Company, where she also stayed for ten years. During that time she worked closely with then-president Glenn Holtz and the sales team to provide the best possible service to their customers. While working for the company she met her husband Joe who worked as a sales rep for Gemeinhardt.
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