Show Information & Policies

The Anaheim Convention Center is a fully ADA compliant building.  ADA accessible registration counters are available onsite at Badge Will Call and Registration Customer Service located in Hall D and ACC North, Level 2 - New Location this year!

Service animals are permitted onsite.

Ear plugs will be distributed from all registration areas and info spots.

Strollers are permitted on show days only for children with special needs.  

Parking

ADA parking is available on a first-come, first-served basis at all official NAMM Show designated parking lots.  

ADA accessible parking areas can be viewed here.

Mobility Services

Scooter rentals are available through OC Medical Supply.  Go to www.ocmedicalsupply.com  click on Rentals and then The NAMM Show to place your order or call 714-956-4690 to speak to an OC Medical Supply representative.

Registration

CLICK HERE to request a companion badge for the NAMM Show.

Hotels

Make your hotel reservation for the 2023 NAMM Show.

Request for Services

Make your service request for the 2023 NAMM Show.

Deadline to request services is Thursday, April 6 at 5pm PT.

For any additional accessibility-related questions or concerns, please contact us at tradeshowops@namm.org. If you need additional show information, please visit us at www.namm.org. 

We are looking forward to seeing you at The 2023 NAMM Show on April 13 - 15 in Anaheim, California!

• Anaheim Marriott Lobby
• Hilton Anaheim Lobby

Badge Will Call (Hall D and ACC North Level 2)

• Tuesday, April 11: 7 am – 6 pm
• Wednesday, April 12: 7 am – 7 pm
• Thursday, April 13: 7 am – 6 pm
• Friday, April 14: 7 am – 6 pm
• Saturday, April 15: 7 am – 4 pm

Exhibitor Badge Will Call (ACC Box Office C/D)

• Monday, April 10: 1 pm – 5 pm (wristbands only until noon)
• Tuesday, April 11: 7 am – 6 pm
• Wednesday, April 12: 7 am – 7 pm

Learn more about attendance qualifications and register for The 2023 NAMM Show.

No luggage is allowed in the Anaheim Convention Center, and all bags are subject to search. Backpacks, briefcases or rolling briefcases are okay. However, these bags may be no larger than 17" x 12" x 8."  Any larger bags will need to be left in your hotel room or at home.

For information about the Hilton Anaheim Fed Ex Business Center location and services, click here. 

For information about the Anaheim Marriott Fed Ex Business Center location and services, click here.

Any orders placed 5 business days in advance will receive a 30% or more discount.

Qualified media may photograph/video throughout The NAMM Show. Exhibitors may photograph/video their own booth and/or product.  Attendees may not photograph/video product without the exhibitor's consent.

The 2023 NAMM Show Floor Hours:

• Thursday, April 13:  10 am - 6 pm
• Friday, April 14*: 10 am – 6 pm
• Saturday, April 15*: 10 am - 5 pm

*Exhibitors can escort buyers onto the show floor early to hold meetings from 8–10 am on Friday, April 14, and Saturday, April 15.

Outdoor Plaza Hours:

• Thursday, April 13:  7 am - 8:30 pm
• Friday, April 14: 7 am – 8:30 pm
• Saturday, April 15: 7 am - 5 pm

Lobby and Level 2 & 3 Education Hours:

• Thursday, April 13:  7 am - 6 pm
• Friday, April 14: 7 am – 6 pm
• Saturday, April 15*: 7 am - 5 pm

Badge Registration & Will Call Hours:

Badge Will Call & Registration (Hall D and ACC North Level 2)

• Tuesday, April 11: 7 am – 6 pm
• Wednesday, April 12: 7 am – 7 pm
• Thursday, April 13: 7 am – 6 pm
• Friday, April 14: 7 am – 6 pm
• Saturday, April 15: 7 am – 4 pm

Exhibitor Badge Will Call (ACC Box Office C/D)

• Monday, April 10: 1 pm – 5 pm
• Tuesday, April 11: 7 am – 6 pm
• Wednesday, April 12: 7 am – 7 pm

Exhibitor Move-In/Move-Out Hours:

• Friday, April 7: 8 am - 5 pm
• Saturday, April 8: 8 am - 5 pm
• Sunday, April 9: Closed for Holiday
• Monday, April 10: 8 am - 7 pm
• Tuesday, April 11: 7 am - 7 pm
• Wednesday, April 12: 7 am - 8 pm
• Thursday, April 13:  7 am - 10 am
• Friday, April 14: 5 pm – 9 pm
• Saturday, April 15: 7 am - 5 pm (show hours 10 am - 5 pm)
• Sunday, April 16: 8 am - 5 pm (pre-order labor)
• Monday, April 17: 8 am - 5 pm
• Tuesday, April 18: 8 am - 2 pm

Exhibitors may work outside of published move-in/move-out hours if needed. Badged exhibiting staff and I&D workers may stay and work in the booth. However, in and out privileges are not allowed outside of these published hours. Labor straight time rates apply 8 am - 4 pm weekdays. Overtime rates apply on weekends, holidays, and after hours.

The use of drones, UAV’s, hoverboards and similar devices are strictly prohibited on the NAMM Show floor, as well as all outside areas of the Anaheim Convention Center. NAMM has undertaken reasonable efforts to ensure that the NAMM Show will be a safe environment for NAMM members and their guests, and the prohibition on drones, UAV’s, hoverboards and similar devices is consistent with standards of best practices for general safety.

If new risks and safety concerns arise, however, NAMM reserves the right to modify or expand the prohibition on certain technology, devices, or vehicles at the NAMM Show. Attendance at the NAMM Show will be conditioned upon compliance with such restrictions. For questions please contact NAMM Management at info@namm.org.

NAMM is committed to doing everything possible to ensure the health and safety of those in attendance at our events. Please visit our Safe & Sound page for more details.

Heath Protocols

As of February 28, 2023, the State of California has declared an end to the state of emergency. The California Department of Public Health no longer requires COVID vaccine verification or proof of a negative test to attend an indoor event of more than 1,000 people.

The Anaheim Convention Center will continue to ensure unparalleled service and a world-class experience while taking steps to safeguard public health for event organizers, attendees, partners, and employees.

Steps include:

• Being the first facility to earn GBAC Star Accreditation. https://www.youtube.com/watch?v=acrCdc-7pI0&feature=youtu.be
• ACC utilizes 100% outside air in accordance with ASHRAE and CDC recommendations for publicly occupied spaces.
• The ACC accepts only credit or debit cards, Apple Pay, and Google Pay at locations that require payment, such as parking and food stand locations to minimize physical contact.
• 153 wall-mounted hand sanitizer dispensers, which include 90 that are touchless, have been installed at entrances, reception areas, elevators, restrooms and other frequently visited areas.
• ACC South building now has 63 points of entry access to reduce crowded areas.

Learn more about the steps the Anaheim Convention Center is taking to keep welcome attendees to their facility.

You hereby agree to defend, indemnify, and hold harmless, and to the maximum extent permissible under applicable law you hereby expressly release and discharge, NAMM Show Management, its affiliates, and each of their respective officers, directors, employees, vendors, agents, contractors, and owners ("Related Parties") from any and all alleged and/or actual liability, claims, actions, lawsuits, costs, fees (including reasonable attorney fees), proceedings, expenses, damages, or losses, of any kind ("Claim") in connection with, or which arise out of or result from, your attendance at and/or participation in the event, including but not limited to any Claim for property damage and/or personal injuries, whether as a result of your negligence or willful misconduct, your violation of these or any other policies of, or agreements with, NAMM Show Management or the event venue, your violation of any applicable law, regulation, rule, or ordinance, or otherwise, in each case whether or not foreseeable, and in each case except to the extent such Claim is directly caused by the gross negligence or willful misconduct of NAMM Show Management.

NAMM has partnered with Eventsphere for the official NAMM Show hotel block, and will assist members and guests with hotel reservations/questions/issues. To search for hotels and start the easy booking process, visit our Hotels Reservation page

Deadline to cancel hotel reservations without penalty is 11:59pm on March 27, 2023

NAMM is looking forward to welcoming our community from around the globe to The NAMM Show, and our goal is to create a smooth and seamless travel process as you plan to attend the show. Travel regulations in the United States are continuously evolving, and for the latest information regarding requirements relating to COVID-19, please visit the CDC's website. 

The United States State Department has created the Visa Wizard, a tool to help identify if you are required to obtain a visa when traveling from your country of origin. Please note that some countries are part of the Visa Waiver Program, and you are not required to obtain a Letter of Invitation. If your country is part of the Visa Waiver Program, you may register for your Electronic System for Travel Authorization (ESTA) approval before traveling. 

To obtain your Letter of Invitation for The 2024 NAMM Show, please start by reviewing the instructions below and completing this form.  

Please read the instructions below to request a visa letter of invitation. 

Request your Letter of Invitation

Once you have reviewed the instructions below, please complete this form to request your visa letter of invitation.   
  
Once your request form has been submitted, you will receive your letters of invitation via email within 3-5 business days.  

Visa Application Instructions

1. Schedule an appointment for a visa interview at the nearest U.S. Embassy. For more information, please visit the U.S. Visa Information page.
2. Be prepared for your interview. Take the Letter of Invitation to your appointment along with your valid passport or government identification, evidence that you have funds to cover expenses in the United States and evidence of compelling social and economic ties to your home country. The Consular Officers who interview are looking for evidence that you will return to your country.
3. Be specific about the dates of your travel to and from the United States. If you have already secured your hotel and plane tickets, provide your round-trip travel itinerary and confirmation of your hotel reservation with your application.
4. Complete all official documents and answer all questions completely. If the answer is no, write “no” or “none.”
5. Provide any materials or correspondence from NAMM to prove it is a legitimate business event. An example would be a confirmation of your badge registration to attend The NAMM Show.
6. Be prepared for the visa fees and accepted methods of payment by the U.S. Embassy.

Please be aware that employees of NAMM cannot assist you with the visa interview process, but please inform NAMM of your situation. NAMM can only provide a letter of invitation (LOI), so please reach out to your local embassy or consulate for more information and to process your application.

Member and General Attendee Qualifications

To qualify as a NAMM Member attending The 2024 NAMM Show, your NAMM membership must be valid through January 28, 2024. 

To qualify as a General Attendee attending the 2024 NAMM Show, you must be affiliated with at least one of the following categories: Pro audio engineer, live sound professional, entertainment technology professional, theme park operator, touring and staging professional, venue and studio representative, houses of worship representative, educator/instructor, student, buyer of music, sound, and event technology products.

Frequently Asked Questions

How do I know if I need a visa?

Countries that participate in the U.S. Department of State Visa Waiver Program may not require a visa. Visit the page to check if your country qualifies.

Why do I need a letter of invitation?

If you are traveling from a country that requires a visa to travel to the United States, you may request a letter of invitation from NAMM. This letter will inform the U.S. Embassy that you will be in the United States to conduct business at The NAMM Show and will return to your home country when the show is over.

What if my visa request is denied?

If you are denied, reapply immediately and provide any requested information at your next interview. If you are delayed or denied again, please submit an inquiry about your case by e-mail to businessvisa@state.gov or call 202-663-3198.

Full face coverings and/or body coverings, which include but are not limited to; full face masks, face paint, full hoodie, full costumes that restrict or limit clear identification or imply a violent nature are prohibited at The NAMM Show. NAMM reserves the right to make determinations on appropriate attire. If for any reason attire is deemed objectionable by show management, attendees may be asked to alter the attire or be removed from the show.

The NAMM Show, the global crossroads of the music products, sound and entertainment technology industries, returns to Anaheim, California April 13-15, 2023. The NAMM Show will be hosted at the Anaheim Convention Center and will offer you a dynamic way to cover all aspects of music from products, to pro sound and live production. Preview new products from thousands of brands, enjoy special events set to live music, celebrity appearances, dozens of educational sessions tied to today's trends, and interviews with the world's top innovators, artists and professionals in the music world.

Media Preview Day

NAMM's Media Preview Day returns on Wednesday, April 12, 2023 from 3pm — 5pm at the NAMM Idea Center inside the Anaheim Convention Center. This is a great opportunity to preview music products releasing in 2023, and a chance to get a jump start on coverage. To RSVP to attend Media Preview Day, please contact The Lippin Group.

The NAMM Member Center is located in the Lobby of the Anaheim Convention Center. This is a hub for networking, roundtable discussions, NVP lounge, customer service and information to make the most of your NAMM Show experience.

Located in the Anaheim Convention Center in lobby B and D. Equipped with a rocking chair, mini-fridge, and diaper disposal. Key not needed to access.

*Preferred exhibitor/red badge and retailer/blue badge parking is available until noon each day in Car Park 1. Preferred parking is available on a first-come, first-served basis after 12:00 pm. 
 

The parking fee at the ACC parking lots, Toy Story, and Garden Walk is $20 per entry (credit card and mobile payment only), with no overnight parking, permitted.

IMPORTANT: Cars may remain in parking lots until 1am.  Parking lot gates will be locked at 1am and remaining cars may be towed and/or cited and locked in until morning.  Please plan accordingly.

Download The 2023 NAMM Show Parking Map
 

Exhibitors Only: Exhibitors will be charged a $20 daily rate and will be allowed to re-enter parking lots via West Street only with an exhibitor show badge and proof of payment for the day.  Re-entry parking via West Street is based on parking space availability.  Once the parking lots are full, re-entry is no longer available.

ADA parking is available on a first-come, first-served basis at all official NAMM Show designated parking lots. ADA Accessible Parking Locations

Pro Tip:  As you make plans, we recommend carpooling if possible, as lots will be busy! Watch for electronic signs around the Anaheim Convention Center containing updated parking and traffic details.

NAMM is permitted to use the name, likeness or biographical information supplied by the attendee. The attendee grants permission for photos or videos taken at NAMM events to be used in any publication, multimedia production, display, advertisement, web publication or other promotion as needed.

NAMM is permitted to use the name, likeness or biographical information supplied by the attendee, and attendee grants permission for photos taken at NAMM events to be used in any NAMM publication, multimedia production, display, advertisement or web publication.

Producing events in and around Anaheim are approved for exhibiting companies only. The NAMM name or associated brand marks are not permitted to be used in event titles and / or promotion of the event. If you are interested in holding an event, please complete the special event request form.

NAMM is a trade-only event. With the exception of giveaways and samples, all over-the-counter transactions (cash, check or credit card) involve the collection of associated taxes and may not take place at The NAMM Show. Only business orders for future delivery are promoted on show site.

NAMM Show badges are non-refundable and non-transferable, no exceptions.

If you see something, say something!

If you observe something suspicious, please contact show security or show management immediately. Attendees can pick up any building phone or dial 714-765-8975 to speak with a security professional. Be prepared to answer: who or what you saw; when you saw it; where it occurred; and why it's suspicious.

NAMM strongly encourages all exhibitors and show attendees to not leave product or personal belongings unattended at any time. While NAMM Management exercises reasonable care to safeguard exhibitors’ property by providing perimeter security service, there is no way to ensure the integrity of every person who comes in and out of the building.

Security check points are located throughout the perimeter of The NAMM Show campus. All attendees are subject to ID and bag check.

To report non emergencies, please see the NAMM Help Desk in Lobby C.

NAMM Shuttle PDF

The Anaheim Convention Center is a LEED-certified building, which makes it a non-smoking facility, including vape smoking.

Smoking and vaping are not allowed on the balconies. Smoking and vaping is not allowed in the courtyard areas and may only be done 25 ft from the entrances.

We have negotiated several discounts and opportunities to help attendees maximize their experience at The NAMM Show. 

Attendees under the age of 18 must register for badges and the parent/guardian must complete a waiver form. Forms are located at the badge pick-up and registration area at the show. Minors must be accompanied by a parent/guardian at all times. 

Childcare is not provided.

During your time at The NAMM Show, you will have access to world-class restaurants, attractions, and experiences in Anaheim and Southern California.

In addition to the many activities, events, and experiences that Anaheim and the surrounding area have to offer, NAMM is proud to have partnered with the city to curate a series of special discounts for NAMM Show attendees. 

Things to do:

• Top 10 Things to Do in Anaheim
• Orange County Beaches
• Arts & Culture
• Shopping
• Itinerary Ideas: Nightlife in Anaheim
• Events & Happenings around Anaheim
• Authentically Anaheim: Breathtaking Rooftops
• Best Live Music Spots in Anaheim
• Experience Angels Baseball in Anaheim 

Places to eat:

• Little Saigon
• Anaheim Packing District | Anaheim Packing House Tastiest 5
• Craft Beer & Breweries
• Wineries and Wine Tastings

Plan your trip:

• Trip Ideas and Itineraries
• Plan Your Trip: Orange County

Still looking for more to do in and around Anaheim? Check out Visit Anaheim's Top 10 Things to Do and its Things to Do In and Around Anaheim When Visiting for The NAMM Show.