COVID Retail Recovery: How to Reopen for Business
How do you navigate reopening your music retail business in the time of COVID-19? How do you re-engage customers who’ve been hunkered down? How will you manage and communicate with your employees going forward? Following up on his popular NAMM U webinar, Bob Phibbs (aka, The Retail Doctor) returned for an online session on May 7 about reopening a music retail business in the new normal. He looked at what you need to plan for, rethink and buy to reopen your doors. Phibbs is a global retail expert, thought leader and previous host of the NAMM Retail Innovation Summit.