Carl Johnston is the store manager for the Hattiesburg location of Mississippi Music. His family ran a local grocery store for which Carl credits for instilling his belief in the importance of customer service. That background may very well have been where Carl learned the need to encourage and cultivate the best in his staff, a skill he certainly uses as manager of Mississippi Music. Among his favorite aspects of his job is running the store’s musical instrument petting zoo program, which provides an opportunity (sometimes a child’s very first opportunity) to hold and play a musical instrument. Creatively, their musical instrument petting zoo is often held at the Zoo, right next to the turtles.
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