Dennis Hagerty, the founder and retired president of Keyboard Concepts, embarked on his musical journey as a teenager, drawn to the piano's enchanting melodies. In 1972, under the guidance of mentor Lou Como, Dennis honed his skills in piano tuning and repair, later joining Owen Piano Company in 1973 under the mentorship of Bob and Maggie Owen and then Colton Piano in 1982 working with industry luminaries such as Harry Heideman, Bob Tacket and Vern Schafer. Inspired by the legacy of piano dealer David L. Abell, Dennis forged his path, establishing Keyboard Concepts in 1983.