LaRoy Edwards

LaRoy Edwards is the celebrated piano technician who began his long association with Yamaha back in 1961, the year before the company officially entered the United States market. Along the way he helped create the bond assurance program for retailers to track customer satisfaction, and the Little Red School House program for piano tuner training on new products. LaRoy was the first person to receive the Yamaha Life Time Achievement Award, an honor deeply meaningful to him.
 

Interview Date:
April 4, 2007
Job Title:
Pianos Service Manager
Company:
Yamaha

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