Presented By Danny Rocks
Identify which social media Web sites you should be a part of by investigating which ones are most popular with your current and potential customers.  Use your time more effectively by strategically selecting which sites to join.
Presented By Danny Rocks
Some stumbling blocks you might encounter when trying to add content to your Web site are: determining the type of content, where to find it and how often should you add new content.  In this clip, Danny Rocks sheds some light on tricks of the trade to help you figure out the process that works best for you.  Also, find out the number one reason why content and the way you manage it can help im
Presented By Danny Rocks
Every click on your Web site can be captured and analyzed using metrics.  There are many things that can be measured such as the number of people that visit your site, what other sites they come from and where they go on the Internet after leaving your site. 
Presented By Danny Rocks
Do you blog, read blogs, or want to create a new blog?  It's easier than you think.  Watch as Danny Rocks shares his story about using blogs as the building blocks of his business.
Presented By Danny Rocks
The world has changed.  And, thanks to the Internet, the shift of power means that the customer is in charge.  Use this to your advantage when building your Web presence.
Presented By Danny Rocks
Danny Rocks explains why this is a great time to build, refine or establish a new Web presence.  It's simply just not enough to build a Web site and wait for customers to find you.  You must develop your Web presence by engaging your customers on your Web site.  Show that you share their interests and invite them to return time and again. 
Presented By Kevin Cranley
It's easy to make assumptions about customers.  Sometimes we fail to address the real reason why a customer visits our store.  Establishing the customer’s purpose is an integral step in the “Participative Sales Process.”  Likewise, qualifying the customer’s needs is one of the most valuable skills for a salesperson to understand and practice.  When you are able to properly qualify your customer
Presented By George Hines
During this NAMM U session, master retailer George Hines of George’s Music shared his sales-warrior know-how by discussing opportunities that arise after the selling process. Hines called this the “sell after the sale” and stated, “It’s really about the long-term customer, not just a short-term event.” Discover his best practices—and what they could mean to your business.
Presented By Greg Billings
What happens when your customer says “No”?  Do you take this as a personal rejection?  It is not.
Presented By Greg Billings
Now that you have built rapport with your customer and have properly qualified their needs, it’s time to present options—your products and services—offer an irresistible choice and gently guide the customer to a decision.  In this session, Greg Billings will show you how to make your presentations dynamic, relevant and effective.  Topics include Getting Permission to Make a Presentation, Refini

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