Presented By CJ Averwater
Looking for a few apps to help you improve your music retail business—and your everyday life? At Summer NAMM 2014, CJ Averwater of Amro Music revealed his list of top 10 apps that have worked for him. He focused on practical, no-frills apps that addressed retailer business practices and efficiencies.
Presented By Joe Dorsey
Many music retailers use iPads daily but don’t realize the full potential of the device. At 2014 Summer NAMM, Joe Dorsey of Hoggtowne Music revealed the iPad’s hidden power to help retailers make more money and grow their businesses in ways they might not have considered. Check out his best practices.
Presented By Gabriel O'Brien
Now's the time to assess your store’s readiness to compete for customers. From product knowledge to organization, here are some proven, easy-to-implement ideas that Gabriel O'Brien of Larry's Music has put into place. These will immediately improve the customer experience in your store. "It’s easy to walk past problem areas without noticing them," O'Brien says. "Your staff should spend time each day making sure products are well organized, clean, positioned correctly and shuffled regularly."
Presented By Donovan Bankhead
Do you find yourself saying, "I have too many things to do"? The good news is managing your time is easier than you think. Donovan Bankhead of Springfield Music reveals how a few simple online tools, such as Gmail, Google Calendar and other apps, can help you stay more productive—and impact your bottom line.
Presented By Jim DeStafney, Sierra Williams
Blues Angel Music has built a successful eBay business by mastering the “ins and outs” of the online auction site. At 2014 Summer NAMM, Blues Angel co-owner Jim DeStafney and eBay Facilitator Sierra Williams revealed their 10 best ideas for getting more eBay sales and profits. They delivered proven strategies for selling used and new gear on the site, eBay store layout ideas, tips for photography and item descriptions, and customer service guidelines that can optimize your business.
Presented By Michael Ross
At 2014 Summer NAMM, Sweetwater Vice President of Marketing Mike Ross took the mystery out of creating a powerful website. He delved into such topics as mobile responsive design, how Amazon.com and eBay play into a retailer’s website strategy, creating customer loyalty, how to optimize a site for local ISP searches, and SEO. Learn from Sweetwater's best practices.
Master retailers came together at the 2014 NAMM Show to share their views on what it takes to be successful in the music retail business. During this session, George Hines of George’s Music moderated a panel discussion with retailers from the Alliance of Independent Music Merchants (AIMM), including Skip Maggiora, Jon Haber, Ryan West, Leslie Faltin and Paul Decker. These leading retailers provided new perspectives and inspiration for building a strong music industry.
Presented By Donovan Bankhead
During the past two years, Springfield Music more than doubled in size—growing from two to five stores. In this eye-opening article, Donovan Bankhead, the company's vice president, shares what he learned along the way. He touches upon everything from profitability to managing different store cultures to facing new competitors. Learn from his "confessions."
Presented By Tracy Leenman
You’ve stocked your store with the right products. It looks fine, but you might be confusing customers and missing out on critical sales—all because of poor merchandising. At the 2014 NAMM Show, Tracy Leenman of Musical Innovations offered 10 simple and effective merchandising tips you can use right away. Don’t underestimate the power of merchandising.
Presented By Barry Moltz, John Pedersen , Ted Eschliman
Small-business guru Barry Moltz hosted Breaking Good: Growing Your Business in 2014 at The NAMM Show. This hard-hitting NAMM U Breakfast Session addressed not only music retailers’ biggest concerns in the new year but also the not-to-miss opportunities. Moltz was joined onstage by a think tank of independent music retail experts: Daniel Jobe, Ted Eschliman and John Pedersen.

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