Ohio’s Royalton Music Center recently redesigned its showroom and lesson studios, and in this walk-through, owner Lauren Haas Amanfoh discusses how she created the store’s forward-thinkin...
In this special interview for NAMM Believe in Music, Betty Heywood, NAMM’s director of international affairs, sits down (virtually) with powerhouse indie retailer and NAMM’s 2018 Dealer o...
In this age of disruption, music businesses with the willingness, courage and capacity to reinvent open themselves up to endless opportunities. But what does it take? How do you confront ...
Statistics show that email marketing is, on average, up to 40 times more effective than social media when it comes to reaching customers. In this session, Ayana Webb, founder of The Music...
Two years ago, Amro Music sought to revolutionize its customer experience for the next decade. Since then, customers have taken notice—even the company’s positive online reviews have incr...
Few know what must be done to adapt to new COVID-era realities like Bob Phibbs, an internationally recognized business strategist, customer service and marketing expert, and the previous ...
There’s no question that 2020 was a roller-coaster year. For many, it brought about unprecedented challenges, and for those willing to take a risk, it also created unique opportunities. O...
Do you want to increase your software sales using the XCHANGE platform? Then discover best practices directly from XCHANGE President Ray Williams. In this video, he shares power tips for ...
As a result of the coronavirus pandemic, I believe our relationship with germs is forever changed. And it’s changing the way we, as a society, do life, including how we pay for goods and ...
At The 2020 NAMM Show, Gayle Beacock of Beacock Music hosted a panel of school music retail experts to talk shop about rentals. Beacock asked each to reveal how they achieved rental growt...
How do you navigate reopening your music retail business in the time of COVID-19? How do you re-engage customers who’ve been hunkered down? How will you manage and communicate with your e...
At The 2019 NAMM Show, Will Mason of Mason Music shared his leadership and team-building tips. Mason cautioned that constantly wanting to be in control can stand in the way of your succes...
