Presented By Tracy Leenman
Want to attract more customers to your store? Want the customers who do visit your store to purchase more products? Want to accomplish this without spending money? Learn how to effectively merchandise your store to attract your customer’s attention, interest and desire to own the products that you offer.
Presented By George Hines
Why should someone shop at your store when it’s so easy to compare products and prices using an Internet search engine or calling one of your competitors? Customers like to do business with people they like, so give your customers a reason to shop at your store. Learn how to develop your store's culture to irresistibly attract your target customers. George Hines will give you specific examples to build a defined, high-performance company culture that focuses on your customers and employees to increase growth and profitability.
Presented By Peter Dods
Presented by Peter Dods, Easy Music Center
Presented By Mark Tirabassi
Renting items for a weekend, a day—or even an hour. Learn the tips and tricks for setting up a short-term rental program. This session is ideal for combo stores that want to connect with the local bands, schools and churches in their area.
Presented By Jennifer Tabor
Jen Tabor of Souldier Guitar Straps, USA, presents ways to give your retail store a facelift and turn your employees into assets. Unlock the hidden potential in your store with simple ideas and easy tips at little to no expense, including:  creating specialists (i.e., young people who are being underutilized in the store and who need to have a further specialty); encouraging your staff - you do
Presented By Jim Rupp
During economic downturns, people look for ways to streamline their businesses. Listen as Jim Rupp from Columbus Music answers the question, 'Were there new ideas or processes that your store recently adopted to help combat slower sales, and that you will continue to use in the future?'
Presented By Alan Friedman
In this clip, Alan describes what he feels to be the five essential components of any music retail business.
Presented By Billy Cuthrell
Listen as Billy Cuthrell, owner of Progressive Music Center, explains how he increases efficiency in his store through delegation and one on one communication with his staff.
Presented By Danny Rocks
All success is planned. But in order to plan, you must know what is required from a time commitment perspective. In this video, Danny introduces ‘smart’ goals, time-based goals, and more. What do you want to achieve? What kinds of smart goals do you want to focus on? What is your contract with yourself?
Presented By Nick Rail
Want to tap into the affluent senior and baby boomer markets? Nick Rail suggests starting a New Horizons Band program or “NHB.” Nick has run his own NHB since October of 1995—with great success! “We had 33 people turn out for our initial band meeting, and today it’s a mature group of about 85 people. A majority of the original members still belong.”

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