To attract customers, your store should be filled with cool products that customers want and need. But finding out what customers want can be daunting. Leslie Faltin of Instrumental Music Center explores three questions to ask yourself before committing to a purchase order.
Presented By Donovan Bankhead
Do you find yourself saying, "I have too many things to do to worry about being productive"? The good news is managing your time is easier than you think. A few simple online tools will help you stay on track. Donovan Bankhead of Springfield Music reveals how such tools as Gmail, Boomerang, Google Calendar and Google Drive can change your day-to-day experience—and impact your bottom line.
Does your company handle purchasing as a team? Are the voices of your sales and support staff heard before you place purchase orders? Obviously, a purchasing director or manager needs to make final calls on buying decisions, but the more you can get your associates involved in what they're going to sell, the more they'll be motivated to sell it.
Presented By Danny Rocks
Have you been asked to speak or deliver a presentation at an upcoming event? Do you always want to be prepared when someone asks you to say a few words? The most experienced speakers use a checklist as they prepare to write and deliver their presentations.
Presented By Brian Solis
Social media. Smartphones. Tablets. Internet access everywhere, all the time. There's a point when technology shifts from being a trend to becoming a disruption in daily business. Yet another point comes when consumer behavior starts to shift, and we're presented with an important decision: Either we embrace this change or we don't. Digital marketing guru Brian Solis explains how. Watch the video.
Presented By Joe Lamond and Guests
Industry veteran Chip Averwater, chairman of Amro Music Stores and author of Retail Truths: The Unconventional Wisdom of Retailing, shares his street-smart retailing insights and business savvy from years of experience in the retail trenches. Joe Lamond, NAMM president and CEO, and Chip dig deeper into the surprising truths of music retailing today–and provide ideas that will strengthen your business no matter what changes take place in the industry. 
Presented By Joe Calloway
Based on Joe Calloway's best-selling book of the same name, Becoming a Category of One is an exciting session about what creates market leaders in today's hyper-competitive marketplace. What can music products retailers learn from great companies in other industries to help them meet today’s challenges?
Presented By Angelo Biasi
Unlike any other marketing tactic, mobile has the unique opportunity to severely disrupt the retail channel in the coming months. Whether it is in-store engagement strategies, alternative point-of-sale displays or proximity-based space wars, expect skewed revenues thanks to mobile technologies and services. Intelligent manufacturers and retailers are quickly marking territory early on, before the possibility of pending rules and restrictions.
Presented By Donovan Bankhead
Donovan Bankhead is back with his brilliant session from Nashville that got rave reviews from attendees! His organization methods are a must-try, especially in our music products industry, where it’s no surprise that many of us fall into a creative category. As easy as it is to categorize ourselves, the same can’t always be said for our files.
Presented By Menzie Pittman
Is your store over-inventoried with too much of last year’s “hot product”? Do you know what emerging trends will determine this year’s “must-have” products? How can you forecast the “new best sellers” and also know when hot products start to cool down-before you place your next Purchase Order?

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