The 2019 NAMM Show closed out with "Best in Show," a fast-moving roundup of the biggest products, services and technologies on the exhibit floor. Moderator Frank Alkyer, publisher of Music Inc. and UpBeat Daily magazines, led a panel of music retail gear experts, who scoured the far corners of the show floor to bring you their favorites. Check out the video of the session and "Best in Show" winners here.
Online rentals can bolster your customer service, streamline operations and, not least of all, give business a lift. Robert M. Sides Family Music now does a third of its rentals online, and in this session, Peter Sides, company president, shares his best practices and lessons learned.
In the past decade, Melissa Loggins of Music Authority has seen signups and retention skyrocket in her music lesson program. Here, she shares the five strategies that made this happen. Discover how to grow your own lesson program by implementing these simple but critical concepts. She covers everything from hosting effective student performance opportunities to creating stronger bonds with parents to the importance of the front desk.
In this NAMM U session, Dan Abel, director of marketing for, looks at how to get the most from your YouTube marketing. He highlights five creators who’ve mastered the art of YouTube and what they can show you about growing your own audience. Discover best practices, strategies and secrets of the most effective video marketers.
Your music lesson operation can significantly increase your retail business, and vice versa, but it requires a conscious effort. Here, music lessons authority Pete Gamber offers proven, real-world ideas to grow your retail business with music lessons. Don’t miss this opportunity to take your lesson program and your sales to new heights!
Instrumental Music Center has won several awards for its customer service and sales staff, and in this session, you’ll find out why—and what you can take away from the store’s best practices. Company co-owner Leslie Faltin shares how her staff consistently delivers an outstanding “tailored” experience to every customer, every time. Walk away with ideas you can apply right away to improve the customer experience at your own business.
In this NAMM U sesison, Tim Spicer of Spicer’s Music shares his best tips for hosting events that help drive business. As a NAMM Top 100 retailer and winner of Best Marketing and Promotions in 2017, Spicer offers best practices, his formula for success and valuable lessons learned along the way. 
The future of retail is right now. So who is winning in this new reality and why? That was the focus of “Retail Innovators,” the opening NAMM U Breakfast Session at 2018 Summer NAMM. Hosted by NAMM President and CEO Joe Lamond, the session featured discussions with some of the most forward-thinking music retailers of today. They shared how they’re thriving with innovative, effective and sometimes unconventional business models.
Cosmo Music’s Mark Hebert has seen tremendous growth in his company’s CosmoFest, an all-out music and gear festival, with 14,000-plus registrants this year. During “Retail Innovators” at 2018 Summer NAMM, Herbert shed light on the event’s success in an interview with NAMM President and CEO Joe Lamond. Herbert and Chris Bates of TeacherZone also discussed Cosmo’s latest lesson program updates.
Scott and Monique Robbins of G-Brat’s Guitars built a $2 million-a-year music retail business from their home—without employees—using online selling platforms, such as Reverb. During “Retail Innovators” at 2018 Summer NAMM, the husband-and-wife couple revealed their success strategy in an interview with NAMM President and CEO Joe Lamond.