We live in an age of disruption. Every week, it seems there’s a new strategy, technology or social media that’s a “must use” or game-changer for your music retail business or brand. But in this endless quest for the next big bright, shiny business object, it’s easy to forget that while everything has changed, nothing is different. Trust, connection, consistency and service will always trump the next app to hit the market. And at The 2019 NAMM Show, Scott Stratten hosted an inspiring NAMM U Breakfast Session to help NAMM members navigate this age of disruption.
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