Free and Fair Trade/Tariffs

NAMM supports free and fair trade. Review the recent informational webinar, including exemption-filing procedures and ongoing updates about the impact of the 2020 Chinese trade agreement.

NAMM Supports Free Trade

On behalf of 10,400 global members, NAMM believes that a strong and vibrant music and pro audio products and entertainment technology industry is important to the educational and cultural vitality, as well as the economic prosperity of all countries. As a trade association, NAMM will continue in our efforts to proactively engage elected officials to keep the lines of dialogue and trade open and urge U.S. and world leaders to reaffirm a commitment to such.

Ongoing updates and resources will continue to be posted to this page. Resources below include policy updates from the U.S. Trade Representative, The U.S. Chamber of Commerce, and The National Retail Federation.

To contact NAMM's Public Affairs and Government Relations team, email  

Latest Updates

September 30, 2020: FTC Considering “Made in the USA” Rule

The Federal Trade Commission is considering a proposal to, in effect, codify more than 20 years of enforcement decisions into a broadly-applicable rule setting out when sellers can make unqualified claims that a product is "Made in the USA."

The proposed rule, designed to deter deceptive claims and provide marketers with certainty as to the agency's enforcement approach, would prohibit marketers from making unqualified Made in the USA claims on labels unless (1) final assembly or processing of the product occurs in the US, (2) all significant processing that goes into the product occurs in the US, and (3) all or virtually all ingredients or components of the product are made or sourced in the US. All three criteria must be present to make an unqualified Made in the USA claim.

The new regulation is expected to take effect next year, however at this writing, an implementation date has not been set. NAMM will continue to monitor and report on this issue. Text of the proposed rule.

March 18, 2020: NAMM and the Americans for Free Trade Coalition Urge Swift Tariff Policy Relief

A coalition of 160 retailers, including NAMM and manufacturers and other business groups, hit hard by the tariffs and foreign retaliation, sent a letter to President Trump urging him to take “swift action on a policy that would provide tax relief to millions of American farmers, manufacturers, families, and consumers without having to wait on action from Congress.”

The U.S. still has 7.5 percent and 25 percent duties on more than $350 billion worth of Chinese goods, although the two countries signed a phase one trade agreement in January. Those duties have been left in place as leverage to obtain additional Chinese concessions in a phase two negotiation that has been expected to begin this year — at least before the coronavirus outbreak.

March 2, 2020: The new United States-Mexico-Canada Agreement (USMCA)

On November 30, 2018, the United States reached an agreement with Mexico and Canada in the renegotiation of the North American Free Trade Agreement. While the United States, Mexico, and Canada have completed a new agreement, NAFTA currently remains in effect. Each country must now follow its domestic procedures before the agreement can be ratified and take effect. It is expected that Canada will ratify the USMCA next month.

The Congressional Research Service prepares briefings for Members of Congress. You may access the Congressional Research Service’s NAFTA and the USMCA Summary” to learn more about the agreement.

Of note:

  • Pg. 26 Digital Trade
  • Pg. 27 Intellectual Property Rights (IPR)
  • Pg. 28 Patents
  • Pg. 29 Copyrights and Trademarks
  • Pg. 30 Trade Secrets and Geographical Indications (GIs)
  • Pg. 31 IPR Enforcement and Cultural Exemptions

View the full text of the agreement between the United States, Mexico, and Canada.

View the USMCA webpage.

NAMM monitors trade issues and provides periodic updates on advocacy efforts and pending legislation. Please visit this page regularly.

February 10, 2020: List 4A Reduction CSMS Message, Additional List 3 Exclusions Granted

U.S. Customs and Border Protection has issued a Cargo Systems Messaging Service message regarding the February 14 reduction of the List 4A tariffs from 15% to 7.5%, providing guidance for the updated Customs procedures.

On January 31, 2020, the United States Trade Representative ("USTR") issued a further round of product exclusions pertaining to the Section 301 List 3 currently subject to a 25% tariff. The new list includes 52 specifically crafted product descriptions that cover 117 separate exclusion requests. The products affected include seafood, bicycles and bicycle tires, printed circuit boards, and faucets and valves of various metals. The exclusions are retroactive to when the tariffs were implemented on September 24, 2018 and will expire on August 7, 2020. This is the eighth round of tariff exclusions for List 3.

On February 4,The Wall Street Journal reported that the USTR had granted about 35% of the exemption requests for List 1 and 2 while only 3% of List 3 exemption requests had been granted. NOTE: According to a Mercatus Center update from December, exemption requests for Lists 1 and 2 totaled approximately 14,000, while exemption requests for List 3 totaled over 30,000. According to that report, only 5,000 of the 30,000 List 3 requests had been adjudicated; however, the WSJ’s initial 3% figure reflects those requests easiest to discard such as improperly submitted requests, etc., while more steps are required to arrive at an approval decision.

Current tariff snapshot:

  • Products on HTC lists 1, 2, and 3, are currently tariffed at 25%
  • Products on HTC list 4A (stringed instruments, pianos, wind instruments, percussion, keyboards, accessories and more) are currently subject to a 7.5% tariff
  • Products on HTC list 4B (some stringed instruments, stands and some accessories) are not currently subject to additional tariffs

NAMM will continue to closely monitor this issue. Please check here often for updates and new resources.


    NAMM monitors tax reform issues and provides periodic updates on advocacy efforts and pending legislation. For up-to-date information on this issue, please visit this page regularly.

    Latest Update

    3/4/21: Department of Labor Delays Implementation of Independent Contractor Rule, Changes Likely  

    On March 2, 2021, the U.S. Department of Labor (DOL) issued a notice to officially delay the effective date of the Independent Contractor Final Rule, from March 8, 2021 to May 7, 2021. This delay was widely anticipated; view the full DOL notice online

    DOL states that the delay is “to allow the Department to review issues of law, policy and fact raised by the rule before it takes effect.” The DOL noted that “allowing more time for consideration of the Rule is reasonable given the significant and complex issues the Rule raises, including whether the Rule is consistent with the statutory intent to broadly cover workers as employees as well as the costs and benefits of the rule, including its effect on workers.”

    The now-delayed Final Rule was published during the last two weeks of the Trump administration. The Rule addresses the question of who an independent contractor is, and therefore not an employee covered by the Fair Labor Standards Act. The Rule would generally make it easier for employers to classify a worker as an independent contractor. It sets forth an “economic dependence” test. The “economic dependence” standard focuses on five factors. Two of these are considered primary: (1) the nature and degree of the worker’s control over the work; and (2) the worker’s opportunity for profit or loss. If the first two factors are inconclusive, then three additional factors are considered: (1) the amount of skilled required; (2) the “degree of permanence” of the parties’ work relationship; and (3) whether the work is “part of an integrated unit of production.”

    The Final Rule, as currently written, may be re-opened for an additional public comment period. The expectation is that, ultimately, the Department will revise the Rule to make it more difficult to classify workers as independent contractors.  NAMM will continue to monitor this important issue and will provide updates as they are available. Please visit this page regularly.

    CA Prop 65

    NAMM supports resolution to the “background noise” realities of Prop 65 labeling requirements. NAMM is participating in the Coalition for Accurate Product Labels, with pending federal legislation outlining clear compliance and enforcement for product components.

    Latest Update

    March 31, 2021: NAMM Joins Over 120 Organizations Opposing Proposed Prop. 65 Amendments

    On March 26, NAMM sent a letter in support of the comments filed by the California Chamber of Commerce on behalf of its members and over 120 national and regional organizations and businesses, stating that the current proposal to amend prop. 65 should be withdrawn pending further study and consultation with affected parties.

    Specifically, NAMM believes that the proposed changes in the short form “safe harbor” disclosures will impose an undue burden on NAMM’s members who wish to utilize its protections from the increasing number of private plaintiff lawsuits and demands without providing a corresponding benefit to California consumers.

    Many musical instruments and accessories do not have “labels” per se but are often sold with minimal packaging or may be accompanied by hang tags displayed at the point of sale.  Any amendments should provide a more expansive definition of what constitutes a “label” for disclosure purposes.

    The proposed five-square-inch limitation on label size is arbitrary and could easily lead to plaintiffs’ suits based solely on non-compliant label size.  Any limitation on label size should be larger and easier to compute, e.g., an even number of square inches.

    Elimination of the short form “safe harbor” from catalogs and internet websites will result in confusing disclosures, increase costs, and reduce available space for other consumer-facing information including product specifications, uses, warranty and care.

    And, finally, a requirement to disclose at least one OEHHA listed substance on the short-form label will impose significant testing and research costs on distributors who import foreign-made musical instruments (of which there are thousands to choose from in the U.S.) and manufacturers who outsource components or parts to U.S. or offshore sources. 

    The public comment period for this regulatory action closed on March 29, 2021. NAMM will continue to carefully monitor this important issue and will post updates here.

    Formaldehyde Emissions and CA Prop 65 Information and Resources

    CA Prop 65

    In 1986, California voters approved Proposition 65, an initiative to address their growing concerns about exposure to toxic chemicals. The law requires California to publish a list of chemicals known to cause cancer or reproductive toxicity, and for businesses with ten or more employees to provide warnings when they knowingly and intentionally cause significant exposures to listed chemicals. Penalties for violating Proposition 65 by failing to provide warnings can be as high as $2,500 per violation per day. Prop 65 also provides for enforcement "in the public interest" by private attorneys, who typically send a required 60-day notice to prospective violators and then seek to reach settlement agreements which usually include a monetary payment (shared by the lawyers and the state) and a correction of alleged labeling violations.

    Formaldehyde Emissions

    In 2013, the Environmental Protection Agency (EPA) issued a proposed rule that would regulate the amount of formaldehyde emissions from composite wood, such as hardwood plywood, medium-density fiberboard, and particleboard. Additionally, the proposed rule would regulate laminated wood products, impose more precise labeling on covered products and require compliance information to be passed down from manufacturer/importer through the distribution chain. 

    On December 12, 2016, EPA published a final rule to reduce exposure to formaldehyde emissions from certain wood products produced domestically or imported into the United States. The rule regulates laminated wood products, imposes more precise labeling on covered products and requires compliance information to be passed down from manufacturer/importer through the distribution chain. Any musical instrument made of composite or laminate wood is impacted by the new regulations. In July of 2018, the EPA suppressed a draft health assessment on formaldehyde, suggesting that current regulations protecting the public from overexposure to formaldehyde might not be stringent enough to prevent increased risks of developing leukemia, nose and throat cancer, and other illnesses. NAMM will continue to monitor developments. 

    CARB2 - California Air Resources Board’s (CARB) Phase 2. CARB2 stands for the California Air Resources Board’s (CARB) Phase 2, a stringent standard for formaldehyde emissions from composite wood products, including hardwood plywood (HWPW), particleboard (PB), and medium-density fiberboard (MDF). Composite wood products are panels made from pieces, chips, particles, or fibers of wood bonded together with a resin. In the production of laminate flooring, the core board is made up of medium to high-density fiberboard. This is where the emissions concerns come from.

    Note: The formaldehyde emission standards for composite wood products under the EPA final rule, and set by Congress, are identical to the California “Phase 2” formaldehyde emission standards (CARB2). EPA worked to align the other requirements of the federal rule with the California requirements. However, there are a few differences. Unlike the California requirements, among other things, the EPA rule:

    • Requires records be kept for three years versus two years;
    • Requires importers to provide import certification under TSCA beginning March 22, 2019;
    • Requires manufacturers to disclose upon request formaldehyde testing results to their direct purchasers; and
    • Requires laminated products not exempted from the definition of hardwood plywood to meet the hardwood plywood formaldehyde emissions standard beginning March 22, 2024.

    Registration, Evaluation, Authorization, and Restriction of Chemicals (REACH) Regulations. Manufacturers exporting musical instruments to the European Union (EU), or operating within the EU, should be aware of the REACH regulation. Effective June 1, 2007, the Registration, Evaluation, Authorization, and Restriction of Chemicals (REACH) reg (EC1907/2006) is regarded as the strictest in the world pertaining to chemicals (e.g., glues, resins, etc.) used in the manufacture of a wide variety of products. Learn more. 


    Understanding REACH Regulations

    Compliance Guide for Formaldehyde Emission Standards for Composite Wood for Fabricators and Laminated Product Producers

    Formaldehyde Updates from the EPA

    Manufacturer Frequently Asked Questions

    Formaldehyde Emission Standards for Composite Wood Products

    Rule resources and guidance materials

    EPA Fact Sheet

    EPA FAQ and Regulations re Curved Plywood

    Webinars for small entity compliance

    Find an EPA-recognized Accreditation Body

    Find an EPA-recognized Third-Party Certifier

    Endangered Species

    NAMM and global coalition achieved revisions to CITES wood listing (2019 Conference of the Parties) and has established a forum concerning sustainability in the music industry.

    CITES, Traveling with Musical Instruments, LAWGS/LACEY Act and Ivory Ban Information and Resources

    Latest Update:

    Update, October 26, 2020: US Fish and Wildlife Service Launches E-Permit Site

    The Fish and Wildlife Service has officially launched an e-permit platform, which allows businesses seeking import or export permits required by CITES, the Lacey Act and other federal statues to apply for and track permit status using the internet. The platform also allows applicants use the process to pay application fees by credit card or deposit account.

    NAMM has consistently supported the development of an on-line permitting system to speed up processing times. Permit applicants can still use hard-copy applications with regular bank checks. Further information can be found at

    Questions? FWS Help Center

    Music Industry-relevant links:

    Search the complete list of FWS e-permit links.

    Traveling with Musical Instruments

    During the 16th Meeting of the Conference of the Parties in 2013, the United States proposed a “passport” program to ease the burden on musicians traveling with musical instruments made from CITES-listed species. The proposal was adopted and as a result musical instruments with CITES-listed species may travel through a U.S. Fish and Wildlife Service (FWS) designated port with proper documentation. Individuals traveling abroad with musical instruments that contain Brazilian rosewood, tortoiseshell, elephant ivory, or any other parts or products protected under CITES or the Endangered Species Act (ESA) must obtain special documentation before traveling.

    For more information on the permit process, documentation requirements, and how to file, please visit the U.S. Fish and Wildlife Service Musical Instruments website.

    Lacey Act

    The Lacey Act is a federal statute that regulates the import, export and commerce of protected wildlife, plant species and products. The law covers all fish and wildlife and their parts or products, plants listed on the CITES Appendices as well as those protected by state law. In 2008, Congress amended the law to include new provisions covering plants and plant materials.  Under the revised law and subsequent regulations,  all shipments of imported pianos and other stringed instruments (e.g., guitars and violins) must be accompanied by a declaration listing that includes, among other things, the scientific name (genus and species) of all wood and other plant material used in the imported product, as well as the country of origin of the wood. Specifically, any imported product subject to Harmonized Tariff Schedule Chapters 9201 and 9202. For more information on the Lacey Act and how it relates to injurious wildlife, visit the Office of Law Enforcement.

    Ivory Ban

    The U.S. Fish and Wildlife Service (FWS) has been tasked with developing specific rules and regulations for oversight and enforcement. Along with other music and musician organizations, NAMM is actively  advocating for the development of compliance rules that assure fair and legal trade of instruments that contain ivory and that regulations are congruent with exiting requirements (CITES, etc.). The release of proposed rules and a public comment period is expected in the coming months. NAMM continues to be active in advocacy and oversight of rule development process and will advise NAMM Members of the public comment period.  NAMM Members seeking further clarification on the ivory ban can visit the U.S. Department of Fish and Wildlife’s FAQs.

    Background and Resources:

    NAMM Delegation Advocates for Music Education in Washington, D.C.

    More than 100 music industry leaders, notable artists and arts education activists descended on the nation’s capital this week to advocate for all school-aged children to have access to quality, comprehensive school music education programs. As part of the annual National Association of Music Merchants (NAMM) Advocacy Fly-In, held May 20-23, the delegation met with Members of Congress and other policy stakeholders to reinforce the importance of music as part of a well-rounded education and to urge Congress to fund the Title IV program at its authorized level of $1.65 billion in fiscal year 2020 to ensure that the goals of the Every Student Succeeds Act are realized for every child.

    The week of advocacy work began on Monday, May 20 with a Day of Service at Charles Hart Middle School in Congress Heights. Nearly 60 NAMM Members provided one-on-one instruction on drums, guitars and ukuleles to elementary students as well as needed maintenance and repair to the school’s musical instruments. In the evening, the delegation delved into the opportunities to advance music education at a special panel session featuring arts leaders, school administrators, and the Save the Music Foundation.

    On Tuesday, the delegates prepared for their time on Capitol Hill by participating in advocacy training, during which the group was apprised of current issues facing public school music programs and briefed on the Every Student Succeeds Act and the current political climate from a variety of policy and arts leaders. Michael Yaffe, Associate Dean of the Yale School of Music, presented on issues on equity in music education as detailed in the Yale School of Music Declaration on Equity in Music for Students. The report examines the role of music making in the lives of students in America’s cities, both large and small.

    That evening, the group joined The NAMM Foundation in honoring Chairman Robert C. “Bobby” Scott (VA-03), Committee on Education and Labor, with the SupportMusic Champion Award. The award was presented by former Secretary of Education Richard Riley and NAMM President and CEO Joe Lamond to the Chairman, in recognition of the Chairman’s unwavering commitment to music and the arts and for his role as one of the primary authors and champion of the Every Student Succeeds Act. The Act reauthorized the Elementary and Secondary Education Act for the first time in 13 years and replaced the No Child Left Behind Act. Additionally, in 2017, he worked to secure passage of legislation to reform and update the nation’s career and technical education system, as well as the juvenile justice system in 2018, both of which were signed into law by President Donald Trump.

    Upon presentation of the award, the Chairman shared, “I want to thank the National Association of Music Merchants for promoting music and arts education in public schools. We know that access to music and art programs can be a powerful tool for improving student engagement, attendance, and outcomes. We must continue the important work of ensuring that all students have access to high-quality arts and music programs that enrich their development and lead to better educational outcomes.”

    On Wednesday, the delegation met with Members of Congress and other elected officials to advocate for school-level music programs across the nation and to discuss the multitude of benefits music education espouses such as increased brain function, focus and language development. Delegates also shared a report from the Kennedy Center’s Turnaround Arts program and The NAMM Foundation. The Foundation has provided over $500,000 to expand music education in 70 schools through the Turnaround Arts program. Researchers explored music education instruction, specialists and curriculum at Turnaround Arts schools, finding that as schools invested in music education, the quality of and access to music education increased from 27.8% to 75%, and the average number of minutes of music instruction per week increased from 17 to 33, nearing the national average of 40 minutes per week. Read the release here:

    Later Wednesday evening, the delegation, music and arts stakeholders and others gathered to celebrate former NY Yankee World Series Champion, NAMM Foundation Board Member, music education champion, and accomplished musician Bernie Williams. Williams has served as a delegate on the fly-in for the past 10 years, citing his own passion for music as a catalyst to share the joys of music making for all children. When Williams accepted the award, he reflected on the past years of advocacy work on ESSA, and what it means to him: “Twenty, thirty, forty years from now, there’s going to be a child in school that thinks to themselves, ‘somebody thought that it was important for me to learn music.’ I had an interview earlier today where I was asked about my career and I said that ‘There’s not even a comparison, no comparison - there's no amount of home runs in the world that can compare with having the opportunity to impact the education of our kids for years to come.’”

    Photos of the NAMM Fly-In events are available for editorial use. Please contact NAMM Public Relations department for images. 


    Elizabeth Dale

    The NAMM Foundation’s Best Communities for Music Education (BCME) award program acknowledges schools and districts across the United States for their commitment to and support for music education. For the past 22 years, the Foundation’s BCME program has recognized districts and individual schools throughout the country. This year, The NAMM Foundation recognized 686 school districts with a BCME distinction and 80 individual schools with the SupportMusic Merit Award (SMMA).

    The NAMM Foundation celebrates and recognizes outstanding music education programs in the United States and the communities that support them. Recognition is determined by a survey developed in partnership with the Music Research Institute at the University of Kansas with questions aligned “with goals for equity and access to music education for all students, and also with national standards for music education.”

    Get the Recognition Your Music Program Deserves

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    Northwestern Lehigh School District in eastern Pennsylvania is home to Weisenberg Elementary, a 2020 SMMA school. The school takes “deep pride in developing a nurturing child-centered environment," and music educators Carol Gacesa and Lora Krum amplify this sentiment through the power of music. We spoke with both educators about the impact of the SMMA distinction and the BCME program.

    Why is a SMMA distinction imperative for schools?

    The SMMA distinction is imperative for schools in our current times, bringing awareness within our school, district, and community about the vital role music has in our student's education. The SMMA highlights the cooperation, creativity, and support shown amongst music staff, administrators, and the community to support quality music education. The distinction also helps our district realize the importance music plays in student lives and well-being. Finally, the SMMA allows us, as individual educators and as a team, to reflect and recognize our musical goals and achievements and help our music staff to feel energized to continue serving our students with the best musical opportunities possible.

    What changes have occurred at your school since earning the SMMA?

    Because of our current teaching situation, due to the pandemic, everything has changed, so it has been challenging to assess the full impact of this distinction. However, we are grateful that during the most challenging times, music education has remained relevant and our program has received consistent support from the administration and the community. We look forward to continuing our involvement in SMMA and BCME and being able to fully explore the potential these awards provide.

    What advice do you have for other schools looking to earn the SMMA?

    Our advice for other schools looking to earn the SMMA distinction would be to work with your colleagues and administrators to gather data and build a portfolio based on your music department's achievements. Working towards and earning the SMMA distinction allowed us as educators to take a moment, reflect and critique our program's strengths, achievements, and growths. It truly made us think about the opportunities provided to our students within the building and outside in the community. We would highly recommend taking the time to apply because if you are recognized, your music program is held more prominently in the hearts and minds of your school and community.

    Why did you decide to apply for BCME in 2021?

    We decided to apply for the BCME in 2021 because we believe that our entire district’s music department went above and beyond during these trying times to provide our students with the best music education possible. We are grateful for the motivation and initiative of our colleagues. As the team reflected on projects and the musical experiences we shared, we not only became more aware of common goals but also our uniqueness. It has been a valuable experience to share our visions and ideas in more concrete ways and keep our music program alive and thriving!

    Fargo Public Schools is another long-time award recipient in the Best Communities for Music Education program, earning a BCME distinction for 18 years. The school district in eastern North Dakota provides numerous music education opportunities to its students including, daily classes for kindergarten and first-grade students, co-curricular music and performing arts activities for upper elementary students, large and small group instruction for middle school students, and a range of more specialized programs at the high school level.

    Fargo Public Schools - Introduction

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    We recently spoke with Ainsley Fiedler Rentfrow, Fargo Public Schools (FPS) performing arts curriculum specialist, about the district's BCME tenure and the impact the designation has had on their students.

    Why is it imperative for school districts to apply for the BCME distinction?

    As we know too well, music education is something we continually need to fight for. The BCME distinction is more proof of the importance of the resources provided for music programs. In these times, music-making feels threatened. With health and safety concerns like the spread of aerosols, in-person group gatherings, etc., music programs are something many people still have concerns about resuming. This distinction continues the important work of painting music education in a positive light.

    What impact has the BCME distinction had on the district?

    Receiving the BCME award has continually supported our district’s music program. Our students, teachers, school board, and community are proud of our music programs and support them as a direct result of earning this distinction. The positive impacts of music education on students are well known, but there are also difficult decisions made at the district level. By winning this award, it validates our program. It gives us another piece of armor in the fight for music education and proves that the resources put towards our music programs are imperative and should continue. It shows that we are committed to providing outstanding music education to our students that enrich their learning and lives.

    Do you have any advice for districts looking to apply for the first time?

    Do it! It may seem daunting when you first begin, but it is worth it. Also, the process opens your eyes to the larger picture. When you need to dig into where funding comes from, the percentage of music educators with a master’s degree, the enrollment in music courses, etc., it continually keeps you examining the data. As I have applied, it not only continues to grow the pride I have in our programs, but it also shows me areas where we need to continue to work.

    How has your district prioritized music education in the rapidly evolving education situation?

    Knowing the imperative role music plays in student’s lives always, but especially with the current challenges, FPS has continued to support music education through this challenging year. As we thought of ways to keep musical opportunities available for students, we were supported and encouraged to be innovative in our music education and programs. While some things like traditional, live performance were not possibilities at the beginning of the school year, we have been encouraged to bring these opportunities back when we are ready (following appropriate safety protocols). Throughout this year, our district has trusted us to make the educated decisions regarding music and has supported those decisions.

    Congratulations to all the Best Communities for Music Education award recipients! To learn more about the program, please visit For more information about Weisenberg Elementary, visit and for Fargo Public Schools

    Bob Snyder

    Interview Date:
    March 12, 2021
    Job Title:
    Senior District Manager
    Steinway & Sons

    Bob Snyder enjoyed his 40 plus years in the music industry, driven by his passion for music. His father was a professor of music and instruments of all kinds seemed to be everywhere in his home growing up. His sales career started at a Hammond Organ dealership where he would perform on the organ to attract customers to the store. In 1981 he was offered a job at CBS Musical Instruments, a division of the broadcasting company. CBS owned Steinway & Sons Piano Company at the time and by 1984 Bob found himself promoted from Product Specialist to District Manager. In every way possible, Bob has done his best to encourage those who are new to the piano business so they too will grow to understand that what they do makes a wonderful and positive difference in the lives of those they deal with; what they do is literally make dreams come true.

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    Bob Snyder

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