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Jen Tabor of Souldier Guitar Straps, USA, presents ways to give your retail store a facelift and turn your employees into assets. Unlock the hidden potential in your store with simple ideas and easy tips at little to no expense, including:  creating specialists (i.e., young people who are being underutilized in the store and who need to have a further specialty); encouraging your staff - you don’t have to go it alone! - creating buy-in and ownership; if you build it they will come – e.g., stages are great; living the dream - you're here to make people’s lives better (every time a

Listen as Billy Cuthrell, owner of Progressive Music Center, explains how he increases efficiency in his store through delegation and one on one communication with his staff.

Joe Lamond interviews Tom Bedell, a savvy business owner whose passion for music making has fueled the buzz around and success of his guitar company, Two Old Hippies, Inc.

Yoko Ono Lennon, musical artist and wife of the late John Lennon, talks about the efforts of the John Lennon Educational Tour Bus, which gives teens the chance to make and record music of their own, and shares her personal views on how music making helps to “heal” the world.

Remo Belli of Remo, Inc., shares stories about his early musical beginnings, the inception of his business and his company’s efforts to promote the potential health benefits of music making.

Music industry legend Quincy Jones sits down with NAMM President and CEO Joe Lamond to discuss his career, his passion for music and to accept the NAMM Music for Life Award, the industry’s highest honor acknowledging Quincy’s efforts to inspire people through music, as well has his lifelong support of music and music education.

NAMM President and CEO opens the fifth annual Breakfast of Champions session, a fascinating gathering of the industry’s best and brightest.

Joe Lamond, NAMM CEO & President, interviews Chris Martin, the sixth-generation CEO of Martin Guitars, founded by his family in 1833.

Listen to Donna Hall’s creative solution when one of her star teachers contemplates leaving to teach at another music school.

In this clip, Dom Famularo is asked an interesting question by an audience member in the Idea Center: What happens when your students start to play better than your teachers? He shares his perspective on the idea that sometimes you can't just hire better teachers—you have to make them.

The opportunity to better understand technology can help grow your business. You can build your Web presence, step-by-step, with some tips from our industry experts, Bobby Boyles, Jen Lowe and Kurt Witt. “In our society today, the people who know about new technology first are the young people, the kids. My wife, Sandra, and I have three teenage boys who are all over Facebook, MySpace, YouTube, StumbleUpon and other cutting-edge sites, and they are constantly providing us with ideas and insights on how to promote our current products, as well as telling us about new products. I wo

George Hines, owner of George's Music Stores, Inc., provides valuable tips and insights through these sales training materials, videos and course.  Website: http://www.georgesmusic.com/  The course is structured to allow you to start and stop as needed, and to easily get back to the area of interest. The course index below shows the topics in each chapter. ChaptersThe course is set up as individual chapters to make it easy for you to move through the selling process and understand the importance of each stage. Each chapter should take approximately 7 to 20 minutes (maximum) to com