Elizabeth Ward and her husband, Dale Probst, brought their love of pianos and their backgrounds as tuner and technicians together to form Ward & Probst Piano & Organ Service in Wichita Falls, Texas. Since she was a young girl, the piano has been a big part of her life. Her father established the Kelly Ward Piano & Organ Store, where she cut her teeth as a technician. Since 1975, Elizabeth has been an active member of the Piano Technicians Guild. In 1984, she was asked by Kimball Piano Company to service both Kimball and Bösendorfer concert grands that were provided