As an online marketing authority, Larry Bailin has had a front-row seat in watching disruption transform industries, including retail. During “Retail Disruptors” at 2019 Summer NAMM, he s...
Michael Cathrea opened Resonate Music School & Studio in 2012 and has since grown the music lesson program to 1,200 students. His strategy was to embrace changing consumer habits and ...
In the past year, new online sales tax laws have become a big disruptor for retail—and not just for web-based sellers. During “Retail Disruptors” at 2019 Summer NAMM, music retail financi...
On the heels of a popular Breakfast Session at January’s NAMM Show, Scott Stratten made a surprise appearance at 2019 Summer NAMM, during “Retail Disruptors.” The customer-experience and ...
At 2019 Summer NAMM, customer service expert Shep Hyken hosted a popular NAMM U Breakfast Session, “The Customer Experience Revolution.” After the session, he received several common ques...
At 2019 Summer NAMM, customer service expert Shep Hyken hosted a popular NAMM U Breakfast Session, “The Customer Experience Revolution.” After the session, he received several common ques...
At The 2019 NAMM Show, leading social media consultant Jenn Herman led a fast-paced session on Instagram for business. She covered how to use Instagram to increase sales, get new customer...
At The 2019 NAMM Show, Richard Berkman of Big Music in Sydney, Australia, shared a surprising transformation: In two years, his company’s music lesson program went from being a marginal a...
At The 2019 NAMM Show, Tim Pratt of Dietze Music revealed the dangers of getting complacent with customers—and simple fixes for this issue. Social media and online review apps, such as Ye...
At The 2019 NAMM Show, Tim Pratt of Dietze Music revealed the dangers of getting complacent with customers—and simple fixes for this issue. Social media and online review apps, such as Ye...
At The 2019 NAMM Show, Michael Cathrea, co-founder and president of Resonate Music School & Studio, invited music retailers to think outside the box about their lesson programs. Cathr...
At The 2019 NAMM Show, digital marketing expert and CEO of Digitopia Frank Cowell shared how to transform strangers into raving fans in the digital age. According to Cowell, you’re ultima...